Crowne Plaza Basingstoke an IHG Hotel

Wonderful
Traveller Type: review category business travellers
  : Fabulous decor amazing rooms great location for me and my colleague
  : Very nearly scolded myself in the shower

Wonderful
Traveller Type: Business Traveler
  : Fabulous decor amazing rooms great location for me and my colleague
  : Very nearly scolded myself in the shower

Poor
Traveller Type: young couple
  : Interior
  : I was so disappointed I booked a double bed not two singles pushed together I then raised this with the staff and they moved us so we had to pack everything up and move room to them find out it was two single beds again! Then I went back down stairs checked out the third room and again it was two singles the receptionist then ran upstairs and checked our room before we had to move for the fourth time and it still not be correct, we finally then got our correct room however no tv signal so no channels.. no complimentary water by the time we got shuffled about until we had the room I paid for we could not be bothered to go down stairs to try get out tv working or our water. My boyfriends 21st birthday was absolutely ruined! We then ordered a taxi through the hotel and it took 50 mins because they forgot to actually ask them to collect us which made us late to Miller and Carter which meant we had to cancel his birthday meal and get an Uber eats! So terribly disappointed

Fair
Traveller Type: review category business travellers
  : Staff were pleasant, and breakfast was ok.
  : The cleanliness in part of the hotel might have been better e.g. tables in the bar and dining room often not wiped/clean after previous use. There wasn’t sufficient staff on most days.

Very Good
Traveller Type: Traveling as Couple
  : Breakfast was good
  : Too far from the town centre to walk ...... no cabs!!!

Poor
Traveller Type: Traveling as Couple
  : Interior
  : I was so disappointed I booked a double bed not two singles pushed together I then raised this with the staff and they moved us so we had to pack everything up and move room to them find out it was two single beds again! Then I went back down stairs checked out the third room and again it was two singles the receptionist then ran upstairs and checked our room before we had to move for the fourth time and it still not be correct, we finally then got our correct room however no tv signal so no channels.. no complimentary water by the time we got shuffled about until we had the room I paid for we could not be bothered to go down stairs to try get out tv working or our water. My boyfriends 21st birthday was absolutely ruined! We then ordered a taxi through the hotel and it took 50 mins because they forgot to actually ask them to collect us which made us late to Miller and Carter which meant we had to cancel his birthday meal and get an Uber eats! So terribly disappointed

Fair
Traveller Type: Business Traveler
  : Staff were pleasant, and breakfast was ok.
  : The cleanliness in part of the hotel might have been better e.g. tables in the bar and dining room often not wiped/clean after previous use. There wasnt sufficient staff on most days.

Very Good
Traveller Type: Business Traveler
  : Really happy with my stay at this hotel. I checked in super late after midnight and it was straightforward and quick. The room was clean and inviting. Bathroom clean with lovely toiletries. Brekkie was lovely, and had all the hot food brekkie essentials and Continental essentials. I requested veggie sausages and they were made for me.

Very Good
Traveller Type: review category business travellers
  : Really happy with my stay at this hotel. I checked in super late after midnight and it was straightforward and quick. The room was clean and inviting. Bathroom clean with lovely toiletries. Brekkie was lovely, and had all the hot food brekkie essentials and Continental essentials. I requested veggie sausages and they were made for me.

Wonderful
Traveller Type: Solo Traveler