Kompleksi Exalco-Al

Pleasant
Traveller Type: family with young children
  : I especially liked the pool. It was huge and deep. And on top of everything, it was completely empty as no one really used it when I was there.
  : I hated the A/C in the room. I could not get it to work right. It was very loud and would turn itself off after some time. The room was simply very hot when I entered it and the A/C could not fix it. Just imagine problems with the A/C when there are more than 30 degrees C outside and your room is just under the roof on the top floor.

Fair
Traveller Type: young couple
  : The facilities were new, but clearly construction was unfinished. Some parts not painted, baseboards not installed, and a window was loose.
  : The morning staff (one woman, one man) tried to charge us more than the price confirmed on booking.com. We showed them the online confirmation and the woman still refused to accept it. After insisting they check with the night staff from when we checked-in, they found the paper confirmation. While holding the paper confirmation and confirming on the phone, the staff still did not acknowledge the correct price. They did not apologize and proceeded to delay us. We expressed that we were on a schedule and needed this to be resolved. One of the men just shrugged his shoulders as if he didn't care. We ended up just leaving the appropriate payment on the counter. The staff still did nto apologize.

Exceptional
Traveller Type: review category business travellers
  : The staff are very friendly. The food was some of the best we have had on this trip. The room was spacious, very clean with a large balcony to enjoy the sunset. Highly recommend!
  : The road in front of the hotel was very busy, but the room was quiet.