Red Roof Inn Asheville West

Very Poor
Traveller Type: young couple
  : The property was terribly dirty, and the staff did not resolve the issue
  : The smell is horrendous even if it’s supposed to be a non-smoking room does she dirty and or permanently stained it’s terrible for the price

Fair
Traveller Type: young couple
  : It was relatively easy checking in.
  : The room was what I'd call "tatty." Ceiling panels were discolored and shedding. Not much soundproofing and absolutely NO amenities.

Poor
Traveller Type: group
  : We like the property for the value.
  : What we didn’t like was that there were people fighting outside our room just about all night. Then the next morning when we went to check out, there were what looked to be homeless men just standing around in the parking lot and there was people sleeping in their cars. This place is usually a decent place, but anymore it’s like they don’t care. And the lady that was working the front office, I’m unsure about. She almost fell twice and it looked like she was about to fall asleep. Maybe she had a condition, but it took us at least 30 minutes just to get checked in.

Very Poor
Traveller Type: young couple
  : There was nothing there to like about this hotel.
  : Well when we arrived to check in the lady at the counter looked high as a kite and kept dosing off in the middle of registering me in for check in. Then finally after 20 minutes later we went to go park and wow there were drug deals happening right there in the parking lot of the hotel. I never ever stayed in a hotel where I felt so unsafe to walk to my room or to even get ice. On top of it all the fridge in room did not work and the phone did not work and the bed had a yellow stain all over it like someone pee on it. This hotel was the worst ever. We ended up leaving early because did not feel safe at this hotel. When I went to tell someone we were checking out and wanted our money back they would not refund it even tho we did not stay but an hour if that. Please do not stay here it is not safe at all.

Poor
Traveller Type: Business Traveler
  : The room was dirty. There was food and other unknown things under the bed. There were hairs left on the walls of the shower. The floor around the toilet was dirty. The drawers had debris and hair left in them. The room smelled like smoke and dirty animals

Good
Traveller Type: solo traveller
  : Amazing staff and great service all around!
  : Some of the other guest can be trying!

Very Poor
Traveller Type: young couple

Very Poor
Traveller Type: young couple

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children