Explorers Retreat Matlock Bath

Good
Traveller Type: Family with Young Children
  : We stayed in the wizard room and it was such a treat. We had a perfect view of the valley and the park with patio doors that opened inwards. The boys had a triple bunkbed that had a TV and dvd player in their own little den. All was lovely and clean too. There was a playpark at the end of our row of apartments that was great to keep the kids occupied while we loaded up the car. Evening entertainment was on aswell in the lobby area.
  : The breakfast I'm not one to be negative but this was not edible. Dried bacon and cheapest dried sausages in cheap bread buns, no cooked breakfast or anything but cereal and juice cartons for the kids, although for this we paid 30 which upset me when we couldnt eat it and staff were not at all concerned by what they were serving up and actually charging me for that, so upsetting!... that is a definite let down because travelling with children and all... it just needs sorting out really. Also like I heard others say, the park tickets were not included in the 144 a night for the 3 of us (1 adult and 2 little ones) apparently you can book a ticket and hotel combo ticket but I didn't see that nor did anyone else from what I heard. Having said that the cost of 144 per night with an early 10am check out and a late 4pm check in is still alot to pay and should also be looked at.

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : The list is too long. Dont waste your money

Disappointing
Traveller Type: Family with Young Children
  : The location
  : Wasnt what we expected, toilet/ sink situation bad and the toilet smelt .. the bed sloped down on one side.. excepted a proper hotel room

Very Good
Traveller Type: Family with Young Children
  : The room was brill, and there was a separate area with 3 bunk beds.
  : No hot water running.

Very Good
Traveller Type: Family with Young Children
  : Clean and compact

Good
Traveller Type: Family with Young Children
  : It was a good place if you were there with children.
  : Not that I did not like the place but expected a hotel.

Fair
Traveller Type: Family with Young Children
  : Great location for visiting the park. Children enjoyed the entertainment in the evening.
  : The room had an awful smell. Damp/mouldy smell from the bathroom. Despite airing the room, the smell wouldnt go. We booked two rooms as we were a party of 6. The other room was clean and no smell. Was clearly and issue with the one room.

Very Poor
Traveller Type: Family with Young Children
  : Nothing, we took our own food and all was in what was just a cubbyhole was a mini fridgeMicrowave was across the way but no toaster
  : Too small and sink was just above toilet we had to go to reception for utensils came back a day early would have come back earlier but had to wait for someone able to come and get us

Wonderful
Traveller Type: Family with Young Children
  : Excellent location
  : Very hilly and would be difficult for anyone with mobility issues or medical conditions affecting breathing

Very Poor
Traveller Type: Family with Young Children
  : Nothing at all - it was awful in every way
  : Dirty, dated, small, uncomfortable, unfriendly staff