DoubleTree By Hilton Antalya City Centre

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Family with Young Children
  : great bed and shower, room was big, high quality of materials and appliances
  : THEY REQUIRE DEPOSIT! IN CASH!!!! and this is not mentioned anywhere in advance shame on you! I will never chose this chain again anywhere in the world, and I have stayed with you only in Turkey 4 times before Reception guy ignored my complains three times' and issue was resolved only when another shift came fridge in my room did not work' and they knew about this' they waited for complain So I suggest anyone to avoid this chain

Very Poor
Traveller Type: Traveling as Couple
  : This hotel is a big scam -Never never trust their concierge for travel they will be nice to you but when they take their money they wont turn up.We paid advance 80 euros for pick up and drop off but he just came for pick up and drop off we waited for over 25 mins in our lobby no one came.The owner and the staff refused to answer any of our calls.When we go to the reception for help CAGIR this man is another liar - he says first car is here but I dont know, we said we paid for it he said yes I can see in system so we told him give us a hotel or normal taxi or refund our money then he pretends I dont know then doesnt speak English and drama.While checking out we had an outstanding of 2800 lira approx 80 euros one night before the other receptionist said in return they will give us our balance in lira amounting to 527 approx today morning this man says no I can give u only 200 lira back as per exchange rate such a big liar.Then when I said I will pay full in lira give me back my euro he made such a dirty face.They dont give bags on time - no rooms are cleaned after several reminders. Best is for water they make you dance like a pin ball one days call reception another says room service then room service says I will charge you so call reception for free.Please there are way better hotels dont fall for this.

Very Good
Traveller Type: Traveling as Couple
  : Close to aminities and town
  : I cant expect more

Poor
Traveller Type:
  : Dear Hilton DoubleTree Management,I am writing to express my profound dissatisfaction with our recent stay at your Antalya location, which was marred by a series of disruptive fire alarms early in the morning on consecutive days. We specifically chose the Hilton DoubleTree because of its reputation for luxury and comfort, with the expectation of a peaceful, restful visit. Unfortunately, our experience was anything but restful.Being awoken abruptly at 6 AM and again at 7 AM 2/3 days of our stay without any apparent reason or subsequent explanation is unacceptable in any context, but it is especially so in a setting where guests pay a premium for a superior experience. The lack of communication and absence of any form of compensation for the significant inconvenience caused only compounds our frustration.We had looked forward to a relaxing getaway, yet we found ourselves deprived of sleep and left without answers. This not only disrupted our stay but also affected our activities and overall enjoyment of our vacation. We told the management and nothing was done and had zero compensation. Their breakfast was $30 USD and lets just say its not even worth $10. We stayed at Doubletree Hilton in Istanbul and breakfast was much better there. This one is not to the standards for a premium hotel.I urge you to address these issues promptly, ensuring that future guests do not have to endure similar experiences. Moreover, I believe it is both fair and appropriate for your hotel to offer some form of compensation to us to acknowledge the inconvenience caused. The operational manager and front desk manager placed the blame on the guests smoking but thats NOT good enough. Avoid if you are looking for a place to rest because this issue with the fire alarms will keep happening given that smoking is very common in Turkey.Sincerely,Alexander

Disappointing
Traveller Type: Family with Young Children
  : Hotel was nice, bed comfortable
  : Cleanliness was horrible, dust everywhere, kettle dirty, mirror dirty, for cleanliness I would give 0 compare to the fact that this is 5* hotel! Staff was not helpful regarding the situation when I mentioned to them!! Very disappointing! Very !!! When I called FOH regarding cleanliness issue they sent a room attendant who didnt do anything while we were away she just left her chemical in the room..

Pleasant
Traveller Type: Family with Young Children
  : Beds are comfortable, near by mall mark antalya is good and a sok near by Backside of hotel has restaurants
  : Staff is not good , They don't clean the room properly It's on road so not relaxing have traffic noise