Hotel Royal

Poor
Traveller Type: Solo Traveler
  : -
  : The manager demanded to leave the keys at the reception when we wanted to go to the city center. When we refused, he went and entered our room. It's disgusting. Why should we leave the keys? What did he want to do while we were gone? Sniff panties? I don't want to walk around without keys. I want to go to my room at any time without contacting the staff. We stay 1 night and gone to other Hotel.

Very Good
Traveller Type: Traveling as Couple
  : Good value for price
  : I felt like Im staying in a room which is left from 2000.

Very Poor
Traveller Type: Family with Young Children
  : Cleaner
  : Only positive thing from the hotel is a cleaner lady who is friendly and nice person.The whole experience is catastrophe. There is worse customer service ever I have seen in my life. Very rude, doesnt offer even water in the room, very small and old TV in the rooms.When our kids bit run in the hotel immediately instruct them unfriendly like prisonguard.The guy who claims owner of the hotel doing reception work, waitress, guard all work (except cleaning) seemed <> doing customer service. I doubt he purposely switch off electric for certain hours of the night for example 04:30-06:00 to save money. When I asked he said there is electric off in "whole" Alanya. Check out day, our taxi is planned to come at 8:30. When I was in reception at 7:40 sawing breakfast is almost ready like tea,coffee,honey,bread etc. but few things need to bring to table like eggs and cheese. I asked that can you bring those cheese and eggs that we would start to have breakfast at 7:40 and finish earlier so be ready quite on time. He didnt bring even though it takes half min. to go kitchen and bring them back.As I said he is so and so rude person who doesnt know what is humanity and whats is customer service. Sad and nervous experience !!!

Very Good
Traveller Type: Traveling as Couple
  : Pool is great
  : Breakfast can be more varied

Very Good
Traveller Type: Family with Young Children
  : The view and breakast was good.
  : The Hotel does need some updating.

Wonderful
Traveller Type: Solo Traveler
  : I liked the view on the sea and the mountains from my balcony. The ceiling of the room was very high and the room had an air conditioner and a television. The hotel had a swimming pool and a big terrace with many loungers, where I could lie and admire the view on the sea and the sunset. The staff helped me voluntarily with my luggage up the long stairs, when I was coming to the hotel, and they even accompanied me to my room, where they showed me all necessary things.
  : One of the sockets in my room was broken and falling apart. I didn't know what to do, so I decided just not to touch it anymore. Finally the socket near my bed was ok, so I could charge my mobile phone. The hotel is located quite far from Alanya main tourist attractions, Alanya port and the Red Tower.

Good
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Family with Young Children
  : Friendly owner, nice breakfast, cozy rooms, beautiful view from the window
  : Road nearby always busy and you hear the cars..

Very Good
Traveller Type: Family with Young Children
  : 2 minutes walking to beach, the beach was nice and less crowded.Osman(the manager/owner) is very friendly.
  : The following might be improved:- non transparent curtains- old analog TV can be replaced with flat TV

Fair
Traveller Type: Family with Young Children
  : The owner is very nice
  : The hotel needs a lot of maintenance, the rooms are very old.