Eleftheria

Good
Traveller Type:

Pleasant
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : The facilities were nice and the swimming pool next to bararea was a nice place to relax if you wanted some downtime.and the front desk staff were helpful in organisingtaxis/busses to and from the hotel.
  : The photos in this site and the hotels website aremisleading and the photos uploaded are from when the hotelfirst opened I believe.Secondly, the dinning room staff were disorganised and rude.During the breakfast time, the front of the house let inmore people than there were tables/seats.So people would be grabbing their breakfast and having no where to sit. When paying customers asked the waiterwhat they should do, the wittier simple shrugged his shoulders and said what can I do.thirdly, When my partner and I were still finishing up our meal, the waiter took our plates away when we werevery clearly still eating, and he said we are closing and the buffet food is gone, so you dont need your plates anymore.which wasnt the point..Lastly, when we first checked in and got into our room,there were at least 20-30 hairs on the floor, and we were sure it had been cleaned because the floor was still wet from the old mop that was used to clean the floor.This was the case everyday for our stay, and towards the end of our stay we asked the cleaner to stop cleaning our room because we were sure it was probably cleaner to leave it as is.

Very Good
Traveller Type: Family with Young Children
  : We booked a single night here as our flight arrived very late to Chania airport. It was one of the few places that we could find that had a dedicated 24 hour reception staff to check in. Although other accommodations offer self check in we felt this way would be better and avoid any problems should there be any. The staff were very friendly, polite and helpful. The facility was very big and the breakfast was lovely.
  : The room was a good size, but I felt it was perhaps a little bit dated and could use a refresh. The door to the room also didn't have any additional security i.e. deadbolt or chain which we would have preferred.

Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children
  : This was 3rd time at Eleftheria..always going back because of the staff! They are all friendly and ready to help with any query.The housekeeping team as well is great and was really nice that the maid recognised us and took really good care of us.
  : There is always room for improvements but generally speaking I can see the owners are investing on renovating and improving which is really good thing. To highlight in the bathroom should put hooks for towels behind the doors..the one on top of sink only good for small towel and leave big ones on the rail top of the toilet not really niceThis is comment about superior rooms not sure if standard would have same design

Wonderful
Traveller Type:

Very Good
Traveller Type:
  : Very peaceful, in the peaceful hillside area of Aghia Marina. Pool area and staff are 5/5 for somebody who appreciate peace and nice and tidy basic pool area. Room cleaning was excellent.Breakfast was greek style and very good.
  : Gym is in very very bad condition, i would not recommend this hotel for gym enthusiastics. Machines are from late 80's or 90's. Not maintained and propably dangerous to use.Only 2 slow coffee machines are not enough for the hotel capacity during breakfast. And coffee is not so special.

Very Good
Traveller Type: Family with Young Children
  : The grounds were stunning and really well maintained. The breakfast was delicious and varied throughout our stay.
  : The rooms were very sparse in terms of creature comforts and decorations.

Wonderful
Traveller Type: Family with Young Children