Hotel Novak

Poor
Traveller Type: Traveling as Couple
  : The location in Karakai/Zvornik
  : Unfriendly and rude employees.The hotel information said the breakfast is served from 6 am to 12 am, however when we arrived at 06:15 for breakfast, the waiter told us that this is wrong, breakfast is only available as of 7 am ! So we asked for two coffees and the breakfast menu, he simply ignored this request and continued to serve all the locals who were there to drink their morning coffee. After 30 minutes I went to the restaurant counter and got the breakfast menu so that we could order something, again we had to wait for the waiter to take time to take our order, finally one (1) hour after our arrival in the restaurant we received our breakfast!When I later placed my complaint with the manager I was told that the available information was wrong and that the waiter had been busy and could not attend to us as hotel guests! Furthermore, the night curtains in the bedroom were defect and could not be drawn, so we to much light in the room, and worst of all, smoking was allowed in the whole property, so just imagine the smell of old, cold smoke, terrible!

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Surprisingly good meal at the restaurant, room was clean and well provisioned
  : Location along a busy road away from downtown, Zvornik not a great destination

Wonderful
Traveller Type: Business Traveler