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Alpen Resort Hotel

Spissstrasse 52, Zermatt, 3920, Switzerland

Book For Tonight From $85.0

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Alpen Resort Hotel - Zermatt

Situated close to the ski lifts in Zermatt Alpen Resort Hotel features a restaurant and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site and tennis rackets are available for free at the reception. Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant.

During winter season live music performances can be enjoyed most evenings. All rooms at Alpen Resort Hotel have a south-facing balcony with Matterhorn views or a garden terrace. They come with a minibar and tea and coffee making facilities. En-suite bathrooms include a hairdryer bathrobes and slippers.

Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby.

Rooms Types

Panorama Double Room with Matterhorn View

Type: Double

Room Size: 30

Bed: 2 Twin bed

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Double Room

Type: Double

Room Size: 25

Bed: 2 Twin bed

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Panoramic Family Room Matterhorn View

Type: Family

Room Size: 30

Bed: 4 Twin bed

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Single Room

Type: Single

Room Size: 14

Bed: 1 Twin bed

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Family Room with extra Bedroom

Type: Triple

Room Size: 30

Bed: 3 Twin bed

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Family Two Bed Room Suite with Garden Terrace

Type: Family

Room Size: 50

Bed: 4 Twin bed

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Highlights

Great food & dining

Great Breakfast

Airport transfer

Great for activities

Located in heart of Zermatt

Facilities

Activities

✔ Ski Storage
✔ Ping-pong
✔ Hiking
✔ Tennis Court
✔ Skiing
✔ Ski Pass Vendor
✔ Darts

Business Facilities

✔ Fax/Photocopying

Cleaning Services

✔ Ironing Service
✔ Laundry
✔ Daily Housekeeping

Cleanliness & disinfection

✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Guest Accommodation Disinfected Between Stays
✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus

Common Areas

✔ Garden
✔ Terrace
✔ Game Room

Entertainment & Family Services

✔ Playground

Food & Drink

✔ Packed Lunches
✔ Room Service
✔ Snack Bar
✔ Special Diet Meals (on Request)
✔ Bar
✔ Restaurant
✔ Breakfast In The Room

Food & drink safety

✔ Physical Distancing In Dining Areas
✔ Breakfast To-go Containers
✔ Food Can Be Delivered To Guest Accommodation
✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Delivered Food Covered Securely

Front Desk Services

✔ Concierge
✔ Tour Desk
✔ Baggage Storage
✔ Currency Exchange
✔ Newspapers

General

✔ WiFi In All Areas

Miscellaneous

✔ Family Rooms
✔ Smoke-free Property
✔ Heating
✔ Designated Smoking Area
✔ Non-smoking Rooms
✔ Elevator

Physical distancing

✔ Contactless Check-in/out
✔ Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas
✔ Cashless Payment Available
✔ Physical Distancing Rules Followed

Pool and Spa

✔ Sauna
✔ Plunge Pool
✔ Hot Tub/Jacuzzi
✔ Indoor Pool
✔ Fitness Center
✔ Outdoor Pool (year-round)
✔ Rooftop Pool
✔ Swimming Pool
✔ Outdoor Pool
✔ Indoor Pool (year-round)
✔ Heated Pool
✔ Spa

Safety & security

✔ Safe
✔ Fire Extinguishers
✔ 24-hour Security
✔ Smoke Alarms

Safety features

✔ Hand Sanitizer In Guest Accommodation And Common Areas
✔ Face Masks For Guests Available
✔ Process In Place To Check Health Of Guests
✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ First Aid Kits Available
✔ Thermometers For Guests Provided By Property

Services

✔ Free WiFi
✔ Internet
✔ WiFi

Transportation

✔ Airport Shuttle
✔ Shuttle Service (free)
✔ Airport Shuttle (additional Charge)

Property Surroundings
Spissstrasse 52, Zermatt, 3920, Switzerland

Famous

Historical

Closest Airports

Zermatt railway station
Train Stations
0.34 km

Policies

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs CHF 16 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 8 years old stay for CHF 35 per person per night when using an available extra bed.
Children from 9 years old to 15 years old stay for CHF 60 per person per night when using an available extra bed.
People 16 years old and over stay for CHF 75 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Alpen Resort Hotel FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 02:00 PM and check-out can be done until 11:00 AM.

What are some popular tourists attractions nearby Alpen Resort Hotel - Zermatt? Interesting place to explore in close proximity to the Hotel are Matterhorn Golf club, Mountaineers' cemetery, Matterhorn Museum, Patrullarve, Eisfluh, Matterhorn Express, Zermatt - Furi, Ski Lift Zermatt - Furi, Matterhorn glacier paradise, Sunnegga-Blauherd and others.

What amenities/facilities are offered for guests at this hotel? The Hotel offers Breakfast in the room, Hot tub/Jacuzzi, Fitness center, Swimming pool, Shuttle service (free).

What eating options are available at the property? Guests can enjoy Packed lunches, Room service, Snack bar, Special diet meals (on request), Bar, Restaurant, Breakfast in the room.

Do guests get exercising facility on-site? Yes, guests have enjoy Fitness center .

Do the hotel offers any business services? Yes, hotel offers Fax/Photocopying.

By: Raphael

Wonderful

2024-05-27

Traveller Type: Traveling as Couple

By: Cristina

Very Good

2024-05-27

Traveller Type: Family with Young Children
: Lovely hotel, the room was big and comfortable and they made it really comfortable for our baby. Also spa is wonderful which we appreciated. Front office staff was also very kind and helpful.
: Breakfast was below expectations - hard to find an empty table (and get it cleaned for us to seat) and the team at the breakfast was just too stressed and not very kind. Also breakfast quality was below a 4* standard in my opinion.

By: Nathalie

Wonderful

2024-05-22

Traveller Type: Traveling as Couple
: View of matterhorn, pool, food, location
: Nothing

By: Seonaidmairi

Very Good

2024-05-27

Traveller Type: Traveling as Couple
: The hotel is in a good location, a shortish, fairly flat walk from the station In Zermatt. We found the staff to be very friendly, our room was a very good size with a sofa and armchair and a balcony giving us an excellent view of the Matterhorn (once it stopped snowing - in May!). The bed was comfortable and the bathroom was a good size with a great shower and nice toiletries. The breakfast buffet was very good and the hotel serves free tea and cakes in the afternoon. There are 3 different restaurants offering a fairly wide range of options for lunch or evening meal, but there are also lots of other restaurants within walking distance. There is a small but quite well equipped gym and the pool is lovely (and atmospheric) although with three whirlpool areas within the pool the actual area available for swimming lengths is not very wide. There is also an outdoor hot-tub and a spa (but we didn't try any treatments so I can't comment on that). I unfortunately fell at the top of the Gornergratt and broke my wrist very badly; the hotel staff were very helpful in immediately referring us to the appropriate medical services and arranging transport for us to get there - we got the feeling that it may be something they have to arrange not infrequently!
: Nothing

By: Lauren

Very Good

2024-05-21

Traveller Type: Family with Young Children
: It had a nice spa. Room was good sized and clean.
: The staff wasnt very friendly in most cases. It was low season, so all the information on their website was not correct ie options for spa treatments, times for things - tea, hot tub, etc

By: Sandip

Wonderful

2024-05-30

Traveller Type: Traveling as Couple

By: Vinoth

Wonderful

2024-05-29

Traveller Type: Family with Young Children
: Great location Excellent facilities
: Cost

8.5 Very good

1335 Reviews