Villagepark Suites

Wonderful
Traveller Type: Family with Young Children
  : Spacious appartment, really felt luxury. Also with the Sommercard it was a great deal. We enjoyed our stay a lot!
  : There were some dog hairs on the couch, but that was the only thing I can write here

Very Good
Traveller Type: Traveling as Couple
  : lovely staffbig space apartment free parking
  : near to train rail

Wonderful
Traveller Type: Traveling as Couple
  : every thing was amazing
  : i think they need to add washing machine and microwave its really so essential also to increase more cable channels in the tv

Very Good
Traveller Type: Family with Young Children
  : very good location close to the slopes, large apartment, good storage for skies
  : the initial cleaning wasnt very good and there wasnt any other cleaning of the apartment on our stay.

Very Good
Traveller Type: Family with Young Children
  : Keys were easy to find when arriving to the property
  : I had to call several times to organize access to the property due to late arrival

Disappointing
Traveller Type: Family with Young Children
  : The apartement was very hot and no AC in the apartement

Wonderful
Traveller Type: Family with Young Children
  : Villagepark Suites by VAYA is a great choice for a comfortable and convenient stay in Zell am See. The apartments are spacious and well-equipped, with fresh towels provided every day. The property is also located in a great location, close to public transportation, restaurants, and shops. One of the best things about this appartment is the Sommercard, which is included in the price of your stay. This card gives you discounts on public transportation, lifts, and other attractions in the area. We were able to use the card to save money on our transportation costs and to visit some of the local attractions that we would not have been able to afford otherwise. The apartments also have a well-equipped kitchen, which is great for families or groups who want to cook their own meals. The kitchen has everything you need, including a stove, oven, refrigerator, and microwave. There is also a dishwasher, which is very helpful. Another great thing about this apartment s that it has two bathrooms. This is very convenient for families with young children. The bathrooms are clean and well-stocked with towels, soap, and other toiletries. The view from the apartment is also amazing. You can see the mountains and the lake, which is a great way to start your day.
  : The reception is located in another part of the city, which can be inconvenient if you have any questions or need assistance (e.g. pick-up keys). The reception staff also seemed to be under-trained and incompetent. We had to wait for a long time to get help, and the staff was not very knowledgeable about the area or the property. However, the manager was very helpful and resolved all of our issues. Parking is an additional cost, which can be a nuisance for some guests. The train line is also close by, which can be noisy during the day. However, the train does not run during the night, so this is not an issue for those who are looking for a quiet stay.

Very Good
Traveller Type: Family with Young Children
  : The check in has to be done at the hotel which is 40 min away by bus. The listing on booking.com does not make this very clear. We arrived at the suites with children and luggage and there was no one. When we called the contact person we were told we had to go there. We realised that this was not possible without a car. The hotel chef NICOLE is an exceptional person. Understanding out situation she brought the keys and took me to the hotel to complete formalities. She even dropped me back.. Samuel at the reception was also very helpful.
  : The check in site is at the hotel which is far from the actual apartments. I's not practical for people without a car to check in at a distant location then again travel with luggage etc to the rooms. There was no washing machine though it was listed by booking.com. The sommercard can be used only from 4 pm on arrival day till 9 am on checkout day which makes is usable for only half the actual stay. I was asked for 500 euro deposit which was not mentioned on booking.com when i told them I was unprepared they agreed to not take it but I think booking.com needs to improve the clarity on their listings: check in process/ deposit/ amenities like washing machine

Very Good
Traveller Type: Family with Young Children
  : Nice clean rooms. Summer card included.
  : No toiletries, cleaning soap provided. No reception desk. For check process you need to visit vaya resort. Extra charges for parking.

Fair
Traveller Type: Family with Young Children
  : the key was in a different location-10 min drive
  : the room was lacking a lot for example, no hand soap or shower gel no enough pillows