Giewont Krupówki SPA

Very Poor
Traveller Type: Traveling as Couple
  : The location was great.
  : We first of all had a horrible experience when getting the keys, as the apartment is actually privately owned by a company (VIP apartments) you have to go to their office 15 minutes away to collect the key where we met the rudest person I have ever come across. We then eventually got to the apartment and it was not clean, there was hairs in the bed and stains on the bedsheet and pillow cases. Mould in the shower, short curly hairs on the toilet. Kitchen sink and table was dirty. I messaged them and I was told someone would contact me the following morning but nobody has. The staff on the reception in this apartment complex (Aparthotel Giewont) were very helpful and friendly and I would stay in this complex again but absolutely not in one of the apartments owned by VIP.

Pleasant
Traveller Type:
  : Great location, nice apartment complex. Zakopane is a jewell of a resort: mountain streams run alongside the main streets, many restaurants and bars to choose from. Lovely vibe, very clean and traditional feeling, but with lots of updating to keep everything fresh. The apartment complex has a nice sauna and pool, though the jacuzzi is at pool temperature, not really hot. The steam room was not working when we were there. The accommodation is clean, pretty stylish, though a bit pokey. Nice balcony with incredible views of the Tatra mountains. Nice to have a coffee machine, though a bit of a mission to find filter papers. There were no freebies here!
  : We made a mistake at the point we booked we thought we were getting a two-bedroomed apartment and got a one-bedroomed one instead. We didn't really clock this until we arrived, but that was mostly our fault. There are options at the point of booking that seem to suggest a larger (5 people) and cheaper apartment is in the offing, but it's really just a smaller apartment with a sofa bed that is supposed to accommodate three people in addition to two in the bedroom. Anyway, our disappointment at finding we had a one-bedroomed apartment coloured our view of the stay, so keep that in mind. Whatever the case, I think it's stretching it a bit to say that this place could accommodate five people. For two of us (large blokes on a mountain hiking break) it was a bit pokey. We flipped a coin to decide who slept where: I got the sofa bed, my friend got the bedroom. I found the sofa bed very uncomfortable: I'm a side-sleeper and it was far too firm and unyielding. The duvet and pillow for the sofa bed had no covers on them and were pretty cheap polyester and uncomfortable. In hindsight, we probably should have asked for some more covers: the owner was pretty responsive over the phone. Key collection was a little complex -- the reception for the VIP apartments is a 5 min drive from where you actually stay. Read the confirmation email carefully. The reception on site is for only some of the apartments in the complex, which made things a bit confusing, and arduous when we managed to lock ourselves out of the apartment. The latter wasn't 100% our fault as the key had fallen off the lanyard we'd been given (which was old and a bit tired). There's no maid service (unlike the other apartments in the complex) and you have to empty bins yourself. For longer stays (we stayed 3 nights) I'm not sure how that would work with towels, etc. But we were ready to move on at the end of our stay.

Wonderful
Traveller Type:

Pleasant
Traveller Type:

Very Good
Traveller Type: Traveling as Couple
  : Really enjoyed the spa, and location as-well as the parking is great for guests.
  : Its third party apartment, they didnt supply toilet roll and didnt clean the apartment for the whole week of our stay.