Lodge Cottage York

Poor
Traveller Type:
  : 2 female friends visiting from different parts of the country to take part in the York marathon on Sunday. The cottage is in a lovely location with fantastic links to the city via the Park and Ride which is less than 10 minutes away. However, although a sweet nicely laid out property, there was a lot that could have been so much better.
  : After 6.5 hour journeys arriving just before 6, no provisions for late comers. Lodge Cottage had 6 tea bags and some coffee, but nothing else. Not even the smallest bottle of milk. Hostess came round on arrival, not to welcome, but to talk to you about the bathroom door. This was a folding door which was broken, looked like it had been broken for some time, and meant that we couldn't shut the door properly (see photo) for the entire time of our stay. Ensuite to the twin bedroom and the only bathroom in the house. At any time the door was always ajar - meaning embarrassment and inconvenience. This was entirely unacceptable. A bathroom has to be private. We have taken photos of our other complaints, but the list is as follows: - no welcome pack - stained carpet - many ring/cup stains on dining table - most rooms had at least one ceiling light not working - incredible amounts of dust on plugs, top of wardrobe and other surfaces - cobwebs on curtain rails and ceilings - pans scratched, cooking utensils burnt and stained (ended up buying a frying pan ourselves) - the coffee pot plunger was falling apart - the filter coffee pot on the kitchen surface had dust and a dead spider on it - hob greasy around the dials, obviously not cleaned - fingerprints on kitchen cupboards - old pot pourri on windowsill - no smell and dusty - no flowers or personal welcoming touches as is suggested in the hosts manual - no shower gel, shampoo or conditioner - only liquid soap bottle - we had problems with the TV and rang the hostess. She came round immediately, but walked straight in without knocking Our impression was that the hostess did the bare minimum regarding cleaning for the next visitor. We are incredibly dissatisfied and would like to request some compensation. This is a property we will not be recommending. If it had been a hotel, which would have cost the same, we would have gone straight to reception and demanded a different room.

Very Good
Traveller Type: Family with Young Children
  : Stylish and comfortable
  : Traffic to York

Fair
Traveller Type: Traveling as Couple
  : Location, free off road parking, heating, plenty of hot water and also kitchen utensils and bakeware. Hosts are very welcoming and not intrusive but live next door and are readily available if needed.
  : Very compact, the pictures of the property online do not totally reflect the actual size of the rooms. Beds are very squeaky and no headboards. The cobwebs and dust in the bedroom and also on the fans and the heater in the bathroom. The towels whilst clean had a smokey/musty smell to them. No washing machine. Carpet fraying at the joins (which are a trip hazard!).