Courtyard Worcester

Fair
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children
  : breakfast wasn't included, location was good
  : paying for parkingnot the friendliest staff just ok

Good
Traveller Type: young couple
  : The staff was very good!
  : The people above us were loud and someone was knocking loudly at 4:00 am until about 4:45 the night before we left.

Poor
Traveller Type: Traveling as Couple
  : The heating/cooling system was extremely rattly & noisy resulting in the need to turn it off in middle of the night. It became increasingly noisy as the night went on & poor sleep! Voices in nearby rooms were audible and one was able to hear conversation

Wonderful
Traveller Type: with friends
  : Nice comfortable beds
  : Parking was atrocious. Cars parked in a non parking space. Cars parked in white stripped area next to handicapped parking space. Vehicle license plate number was not ask for at check in.

Disappointing
Traveller Type: young couple
  : Comfortable bed
  : Charged me $15 for parking while others in my group were not!!!

Poor
Traveller Type: young couple
  : easy to find
  : pay for parking, noisy, staff does not communicate with each other.

Pleasant
Traveller Type: family with young children
  : I added the breakfast plan to my stay. There is no signage to say that you can order off of a menu. When I came down, the area looked like the breakfast was over and cleaned up. I didn’t ask because in most hotels with breakfast, when its cleaned up then it’s over. The following day, i asked why isn’t the food still out., They said, we don’t do buffet, you use the menu. It made me frustrated because I wasted the money from the previous morning, as I didn’t get to eat. It should be clearly stated upon check in that you order off of the menu and that it is not buffet.
  : I didn’t like having to pay $15 per night for parking. There wasn’t enough parking and my second night the front desk instructed me to park in the handicap parking space which was uncomfortable as nobody in my party was handicapped.

Poor
Traveller Type: young couple
  : Lobby area was very neat and clean. Room was nice and clean but over priced.
  : The person who checked me in was not very hospitable. Another person at the front was very rude when we asked to buy snacks. And made us feel like they were too busy and we were jerks for asking about the snacks. Also we had to pay for parking. I've never stayed at a hotel and had to pay to park in their parking lot. It was not even a garage.

Good
Traveller Type: family with young children
  : N/A
  : Broken closet