Hampton Inn & Suites Windsor-Sonoma Wine Country

Wonderful
Traveller Type: young couple
  : We loved the pool and the location was easy on/off the 101, between venues for a family celebration. Breakfast had good array of options.
  : nothing to dislike

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: review category business travellers
  : Overall, the property is well located, with some good restaurant options and a froyo place directly across the street. Very easy on-off from highway. Everything in the room was scrupulously clean, with great bathroom lighting around the mirror and a nightlight. The towels and free wifi are great. The breakfast was decent but not great, except the homemade waffle option which is awesome.
  : Unfortunately, I booked here because the description included EV charging, even though it's a little more expensive than a couple of other options. But I planned to continue on my trip after, so the EV charging overnight really added to the value. EV drivers should note that THERE IS ONLY ONE TYPE 2 CHARGER for a very busy roadside hotel, while there are two Tesla chargers. The Tesla chargers were empty, but I could not plug in my car overnight because another guest was charging their Ford. So while this is a decent hotel for cleanliness if not for comfort (the A/C didn't work well in my room overnight) electric drivers should probably look elsewhere until they add more chargers. I would have been happy to a pay a small fee to guarantee charging overnight, as I had to pay a fee later in the day to charge near the office I was working in. I'm used to paying a pet fee when I travel with my dog, I understand that involves some extra level of housekeeping service and I consider EV charging an extra service. But when I told the front desk I had booked there because of the charging but didn't have access, I just got a flippant "we can't control other guests" sort of response. So just FYI, the breakfast staff will be extremely responsive if you need more free coffee or waffle batter, but no one cares about car charging access here.

Poor
Traveller Type: review category business travellers
  : The property was great. Love the amenities. Staff was great just liked other guest being loud and rude during my stay. Unfortunately, there was nothing they can do about the gas being loud above me, but they did reassure me that they were going to handle it. They never did.
  : Everything is stated above

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : Friendly and helpful staff, location, spacious room. Nice shower.
  : We had a hiccup with our fridge, probably too old and fairly operational. Loosen electrical outlets

Wonderful
Traveller Type: young couple
  : Very clean, well run property. Staff was very helpful. Rooms and nice, new and comfortable.
  : Pool was a little cloudy but it was a very hot day with lots of sunscreen.

Very Good
Traveller Type: family with young children
  : Great pool. Nice, clean hotel. Free breakfast.
  : Rooms are a bit small. Breakfast kept running out of food items.

Good
Traveller Type: young couple
  : I would have rated this exceptional 10 but for two things.1. Internet would not work in room. Had to go to lobby to use. 2. Our window was open and could not close. There wasn’t staff at hotel on duty that day to fix. We were not offered an alternative room. So we had to listen to freeway and pool sounds during our stay. Freeway at night.Everything else was good

Wonderful
Traveller Type: group
  : Location, comfort, cleanliness
  : Breakfast did not measure up to expectations. Sausage was dry and unapealing, and eggs were rubbery and also very unepealoinfg in appearance. I would never serve either of these to a guest.