Comfort Suites Wilson

Wonderful
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : Easy access off and on I 95. Comfy beds. Nice room. Wish we could of enjoyed it more...see below....My kids enjoyed the pool. Gas and food right there! The front desk ladies are so nice!!! The breakfast lady was so nice!!!
  : My child was absolutely terrified when she was woke up, before 7am, out of a sound sleep to noises that sounded like someone was breaking down the door or sawing thru the wall. After my father went down to the front desk to ask about the noise the ignorant "maintenance manager" had a ridiculous attitude saying we'll people gotta work and some other rude comments..... we got names of managers and are calling corporate. Even the other workers who witnessed this said he should have never ever addressed my father in that way! So if you are traveling 9/10 hours and need sleep so you have safe travels the next day, Don't stop here! The Maintenance Manager will yell at you for complaining about noise so extremely early. Yes. We understand things need worked on, but not before 7! Honestly, people dont want to be woken up to noise. That something that needs to start after 9 so people can sleep. They don't care if you get sleep or not. Not real sure about saftey too...they are doing some renovation and the workers are all over the place, propping the outside doors open for hours!, taking the luggage carts to move around their single bucket, leaving it dirty with flooring pieces and construction debris...Its a shame they hire such an ignorant person, he needs to go back to training. Ignorant guy. We won't be back again.

Disappointing
Traveller Type: family with young children
  : All the staff were friendly especially Stephanie who tried her best to make the stay manageable. Lobby was inviting, coffee and lemon water. Linens were clean. Breakfast area was so clean and well stocked.
  : First room, Strong Musty smell broken sofa bed. Second room the sofa bed was drenched with urine. Third room had broken air conditioner and molded shower. Other guests had complaints, I felt bad for the staff, they stayed positive and did the best they could. We almost left, it was midnight with a toddler,hotel was packed but Stephanie didn’t give up, it meant splitting up into 2 rooms but we managed to get 5 hours of sleep. Hotel needs new carpets,beds and updated bathrooms!

Poor
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Comfort level of the room was excellent from the spaciousness, the lighting, the window shades, and the bedding. Easy access off I-95 and plenty of eateries around. Staff was very pleasant.
  : Water pressure and temperature were erratic in the bathroom.

Good
Traveller Type: young couple
  : It was clean.
  : The pillows were extremely small and very uncomfortable

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Area
  : Pool didn't look clean

Good
Traveller Type: young couple

Very Good
Traveller Type: young couple