Grand Canyon Inn and Motel - South Rim Entrance

Poor
Traveller Type: review category business travellers
  : We were in a separate building that was across.the street. So if you wanted any accomidations you had to drive back. The railing to walk up stairs is loose and so structurally unsafe. The AC didn't work. When you dive up to the building it looks run down.

Fair
Traveller Type: family with young children
  : Friendly front!
  : No working light and TV.

Poor
Traveller Type: solo traveller
  : affordable price
  : poor room quality,hot water in shower with almost no pressure, distant location fron registration entrance - another side of the road.

Poor
Traveller Type: young couple
  : That we only stated for one night.!
  : The booking is deceptive, the pictures are of a time when the hotel was beautiful and new. The photos are misleading......we booked a room, and they sent us accross the street to a run-down motel, dirt, and gravel roads. The area was very dark, and we did not feel safe. We went back to confront the clerk, who said that the single bed rooms are located there. When I told her the room was unacceptable and wanted a room at the Inn, she stated it would be $ 29.00 dollars more, on top of the $133.37 we booked for, and which we had really no choice but to pay. Funny how she was able to find a single bed room then. We felt robbed,what a great way for the hotel to make more money...if you book a room thru apps like booking.com, trivago...etc at a discount the hotels give you the crapiest rooms they have, so in the long run it's not a bargain at all. Very disappointed.

Very Good
Traveller Type: young couple
  : V friendly staff, comfy beds, quirky rooms with unusual furniture, loads of space, coffee machine and fridge, good shower
  : Weird first impression - there's a screen in the lobby with someone on a zoom call barking at you to check in, then it prints a slip which you give to the actual receptionist. Feels like a process imposed by some corporate middle management many miles away with no experience of running a hotel. No remote available for TV.

Poor
Traveller Type: group
  : N/N Do not know enough to like. Someone bring us a clean blanket in short time.
  : The blanket has blood stained. The room smell. The smell of bad cleaning solution. Very unpleasant smell.

Disappointing
Traveller Type: family with young children
  : The desk team is really nice and helping
  : The pool was full of dead animals and insects, disgusting

Fair
Traveller Type: young couple
  : The location was remote, not much around hotel
  : There wasn't anybody working there, only a self check in kiosk.

Very Good
Traveller Type: family with young children
  : Value for money
  : Cleanliness need to improve

Very Poor
Traveller Type: young couple
  : It was a place to sleep
  : The shower didn't work. The air-conditioning didn't work. When it was brought to the receptionists attention tye only the we were told the manager will be in contact.