Princess Place Townhouse

Poor
Traveller Type: Family with Young Children
  : Location is very good
  : Facilities like toiletries and towels were provided but they were used.The bin and nearby area was not cleaned.Bedsheets were not been changedKitchen cleaning products were inadequate which was frustrating

Wonderful
Traveller Type:
  : Location
  : No soap

Good
Traveller Type:
  : After booking and paying for the stay I received an email asking for either 25 non returnable (Mandatory) insurance or 250 bond which was fully refundable? (less the 10 admin fee which is not mentioned on the site) I don't like the way this was done, they should be upfront and add the fees to the booking fee so travellers know what they are paying for, or mention it in the booking page write up.

Very Good
Traveller Type: Family with Young Children
  : Location is ideal for walking into town, can park the car outside the property which is also a bonus. Have stayed here before so would definitely return again and recommend to others. House is clean and cosy, well decorated throughout and homely so you feel like you can really relax there. Bedrooms are big and airy with plenty of storage space and beds are comfy. Shower is lovely as well. Nice big kitchen with a table for 6 and plenty of plates, mugs, cutlery, etc with dishwasher to use and full size fridge/freezer, a real home from home. Especially love the gothic bat hanging outside the kitchen window - went to a few shops round Whitby to see if I could buy one, but couldn't get one. Overall, a really nice house, perfect for couples and families alike.
  : Nothing to do with the house but had an issue getting the key code for the lock box : had to phone on the day as no info had been emailed. Said the code hadn't been sent as no damage deposit had been paid. This had been paid over the phone 2 months before but because the email link hadn't been used, they had no record of it (I had an email confirmation the day I'd paid it). Felt like we'd been held to ransom a little bit to be honest. Oven needs a service as it doesn't work properly. When turned off, it is on No 2 instead of '0' and only worked at full flame too. I did leave a note on chalk board in kitchen. Knives need sharpening (silly thing but when you're trying to cut carrots, a sharp knife helps.