Osborne House

Pleasant
Traveller Type: Family with Young Children
  : great location and plenty of space !
  : Wi-Fi didnt work, basement radiator didnt work, draws in basement fell apart , no mirrors for ladies to do their hair, steep steps leading upto the house pitch black at night , dining room chair dodgy and table matts scruffy, alert from that ok

Very Good
Traveller Type: Family with Young Children
  : A very comfortable stay in a prime location. The house was warm and well appointed, the views and location were perfect. The lounge was particularly welcoming and we enjoyed gathering there in the evening as a family.We all found the beds to be comfortable. None of the negative comments below would stop us from wishing to stay again, just observations which would benefit from being looked at. This review is written on behalf of my mother (booked name Hunt)
  : There were a few issues such as a leak from the bathroom into the kitchen (reported) and the Saniflow system in the basement bedroom unfortunately left an eggy smell after using the shower and sink but I know this is a well known issue with these types of systems unfortunately. The oven door needs looking at as it felt loose to us and it took a lot longer to cook our dinner one night as I suspect the heat was being lost. The lock on the door down to the basement bedroom felt like it was on back to front, it would be nice to be able to lock from the stairs/bedroom side to stop anyone walking in on you in the shower! There were two broken dining chairs (note left in the property from another guest who had spotted it)Also the heating did not appear to be working in the basement bedroom, however this may have just been user error.

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Good space, modern decor, comfy beds, towels and essentials (e.g toilet rolls) provided, good location 5 minutes from town.
  : General paintwork and upholstery could do with a clean, sofa and dining room chairs are grubby. None of us could connect to WiFi. There was staining on the kitchen ceiling so must be a leak from the shower above. The downstairs bedroom can be locked outside but not inside (shower is at bottom of stairs so anyone can open door to come down whilst showering). No mirrors in bedrooms.

Good
Traveller Type:
  : Location is 5 min walk from town centre, train station and amenities
  : Having to lay an unrefundable deposit AFTER the booking.com payment, from the agency which owns the property

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Our grandchildren (12, 10 and 6) loved the place - wanted us to buy a place like it! Then decided their parents should! Very clean and comfortable.
  : Kitchen needs more crockery and cooking equipment e.g. bowls for the microwave. As we were only there for 2 nights, these were not so essential. Swing bin bags far too small, too few dishwasher tablets - there were 7 of us and needed to use dishwasher as limited crockery.

Wonderful
Traveller Type:
  : House was very clean and had all the facilities we needed. It was a short walk into Whitby centre. There was lots of information about the property and local area before we arrived.
  : Lots of stairs!

Very Good
Traveller Type:
  : It was within walking distance to Whitby town centre.
  : The property was a bit rough round the edges a few things needed fixing. Could do with door mats and bins in the rooms. We had a problem with the shower the plumber came out asap but couldnt fix it. We were 6 adults using 1 little shower which wasnt ideal.