Henderson House

Very Good
Traveller Type:
  : Great accommodation, very cosy, clean and comfortable. Perfect location.

Very Good
Traveller Type:
  : locality and spacious
  : parking arrangements - whilst had access to parking permit which we got on entering property it didnt solve problem of offloading all and luggage before getting this

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : great accommodation.
  : nothing.

Pleasant
Traveller Type:
  : we bought our own food to eat breakfast and also ate out every day
  : Overall the accommodation was nice and in an excellent area which was really central to everything but we felt there were certain areas that really needed some improvement. we felt that it could have been a lot cleaner especially in the kitchen area, no one would want to sit in there to eat a meal as it was a little grubby, the fireplace in the kitchen was a major tripping hazard, this all needed to be knocked out along with the paneling where the fridge was to open up the room and make more space, the tap in the kitchen was leaking too and really dark in there. We felt the dining room would be better serviced as another bedroom as was a waste of space and it needed a lick of paint throughout and cobwebs removing from the ceilings. No mirror in one of the bedrooms which wasn't ideal as we had to wait until the others had finished getting ready until we could and the throws on the bed were not clean, however the sheets seemed clean. We think there was also a leak near the bottom of the toilet, no shower curtain which made it really awkward not to get water everywhere and we all had to crouch in the bath which really wasnt easy. Whilst we appreciated it was an old building it was just attention to detail that was lacking throughout the whole of the property but a great location

Disappointing
Traveller Type: Traveling as Couple
  : good location. clean
  : no shower and plug unusable in bath - no response from owners when emailed. stairs quite scary - fairly steep and no handrail on most of them. windows new fixing in living room - one very heavy and does not stay open, other is very difficult to open and close.

Very Good
Traveller Type: Family with Young Children
  : The location is absolutely fantastic, really central, although (as with Whitby) parking was a little difficult, but the complementary parking permit was a really good addition.The staff/info provided was good and made the stay much less stressful, plus the app a really good helpful added extra in finding our feet.The apartment was cosy and had coffee, tea, sugar and the essentials needed on arrival, which was nice.
  : The apartment could do with some TLC... there was paint coming off the walls in parts and damp on the wall in the master bedroom. No blind or curtain rail in the bathroom, also felt a shower head was needed for convenience in hair washing. There was also a broken blind in the spare room and a couple of stains on the carpet. Mostly cosmetic, minor points but did feel they could be easily fixed... such a beautiful apartment in a great spot, just needs a bit of a touch up in places.

Wonderful
Traveller Type:
  : Loved the location and little touches like coffee and tea and cleaning products.
  : Needs a shower, and hanging space then it would be perfect.

Fair
Traveller Type: Family with Young Children
  : Good size for family of 4. With lots of beach days we were glad to have a washing machine and separate tumble dryer. Central location good to access the beach.
  : After reading recent customer reviews about the shower not being as advertised - the images show a mounted shower head over the bath with shower curtain - we enquired to check that the shower would be as the pictures show. We were given assurances that the maintenance team would have the shower as advertised which did not happen. Also large patch of damp on the wall in master bedroom. No parking permits on arrival so needed to find alternative parking on first evening.

Good
Traveller Type:
  : The accommodation was lovely, even the stairs didn't put us off, but there was no shower, plug for the bath or anywhere to hang our clothes
  : No shower, no plug, no wardrobes