Comfort Inn Wethersfield - Hartford

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: group
  : I liked that red lobster was sooo close and the gas station was close. It was walking distance from the location. It was nice and quiet especially for a weekend.
  : I didn't like that the microwave had no microwave plate in it, so me and my son couldn't use it. There was no coffee basket thing for the coffee in the room so couldn't make a quick coffee to go.

Very Poor
Traveller Type: family with young children
  : Nothing
  : We found bugs in the hotel that spoiled our food. Sink was not draining. Reception said that they could fix it the next day. Overall no help during our stay.

Poor
Traveller Type: young couple
  : The staff was friendly and the hotel was close to concert venue we were going to
  : The building needs to be fixed. Back parking lot there was broken automobile window glass which made us concerned about leaving our car in back parking lot by their main entrance so we parked on other side. Room was not ready when we got there. One Elevator was missing button to get to main floor so you had to play with the up down buttons to get the other elevator to open. The sign saying it didn't work was inside elevator it should of warned people on the outside. The stairs to get down to .main floor was locked because of maintenance. That door had sign on it not to open so we had to go back upstairs and play with elevator to get the right one to open to get out of hotel. We chose that hotel because it was close to our concert hall and it had pool. The pool was also closed for maintenance but they didn't have that written on their sight we would of chosen a different hotel. The shower water was cold when you turned it on for hot water. The tub filled with water as you showered and drained slowly so did the bathroom sink. When we got up to the room door for our room was left wide open and all drawers and doors on microwave and refrigerator were left open I'm assuming by cleaning staff. The door didn't locked properly you had to pull door towards you to get it to lock in place. The bathroom door had to be slammed to shut it. The hotel is supposed to be smoke free but our floor which was second floor smelled of cigarettes when we got back from concert.

Very Poor
Traveller Type: young couple
  : I enjoy the red lobster being close by. I also appreciated not getting murdered in my sleep.
  : The room smelled strongly of urine, there were multiple stains ranging from food and drink to bodily fluids(blood, urine, etc). I found cockroaches in the drawers which were also stained. The refrigerator was plugged in and turned on but was warm the entire stay. I was locked out of my floor because the elevator didn't have a 1st floor button, so after getting ice from the 3rd floor I was stuck. I tried calling the other elevator but only the broken one arrived every time. The furniture was damaged and stained, the TV was also broken. The employees seemed without proper leadership or management. No one had any standards for customer service or cleanliness.

Good
Traveller Type: young couple
  : The only don’t like door it’s hard to open I need to push door to open
  : I sleep good very silent

Good
Traveller Type: review category business travellers
  : It was very easy to find
  : The elevator was broken and the pool wasn’t working that wasn’t great