Extended Stay America Suites - Boston - Westborough - Computer Dr

Very Poor
Traveller Type: Solo Traveler
  : Nothing
  : Property was dirty. There were cockroaches both dead and alive in my room.

Disappointing
Traveller Type: Solo Traveler
  : The sheets and towels were clean. The person that checked me in was very friendly
  : The smell of the entire building, The fact that it appeared that migrant and unhoused families were living there. If you are hosting families such as these, may reconsider renting rooms online to public. Room was musty, the building smelled of cleaning supplies and stale cigarette smoke. When I went to leave in the morning, there was a couple smoking cigarettes right outside of the front door.

Very Poor
Traveller Type: young couple
  : Nothing. There is no redeeming qualities in that room/hotel. It is absolutely disgusting.
  : I stayed at this hotel for two nights with my wife and I am counting down the minutes until I can get home and wash every single thing in our suitcase in boiling hot water. I cannot believe that this hotel is as disgusting and dirty as it is. There is mold on the ceiling and roaches in the shower. It looks like it hasn’t been cleaned in years. The rooms and hallways smelt like fish. The rugs were stained and wet/mushy feeling. The bed was broken and the shower curtain was stained. There was hair all over the floor that didn’t belong to us and must have belonged to the person who stayed before us. The only reason we didn’t leave is because we were there from Long Island for my aunts funeral and we prepaid this stay on a whim because it was close by to the funeral home. I will never stay in an extended stay America hotel again. I plan on protesting these charges. I don’t think it’s right to charge us to stay in a room with roaches and mold. I have pictures documenting all of my claims. If I could give this hotel a negative rating I would. 0/5 would not recommend.

Very Poor
Traveller Type: Solo Traveler
  : The lady at the desk was very pleasant.
  : The bed was rock hard, the door was broken, and there was NO HOT WATER

Poor
Traveller Type: Family with Young Children
  : The smell of marijuana and cigarettes in the hallways and room, also the smell of animal urine was a total turn off. Not a great family location especially traveling with my 12 year old son. Was not comfortable with this location.

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : Yes, everything, most of the hotel was occupied legally by homeless people. Most of them had dogs and cats, most of them smoked marjuana all day. you could smell marijuana throughout the hotel. The rooms had plenty of cockroaches

Fair
Traveller Type: young couple

Fair
Traveller Type: family with young children

Very Poor
Traveller Type: Traveling as Couple
  : Nothing. There is no redeeming qualities in that room/hotel. It is absolutely disgusting.
  : I stayed at this hotel for two nights with my wife and I am counting down the minutes until I can get home and wash every single thing in our suitcase in boiling hot water. I cannot believe that this hotel is as disgusting and dirty as it is. There is mold on the ceiling and roaches in the shower. It looks like it hasnt been cleaned in years. The rooms and hallways smelt like fish. The rugs were stained and wet/mushy feeling. The bed was broken and the shower curtain was stained. There was hair all over the floor that didnt belong to us and must have belonged to the person who stayed before us. The only reason we didnt leave is because we were there from Long Island for my aunts funeral and we prepaid this stay on a whim because it was close by to the funeral home. I will never stay in an extended stay America hotel again. I plan on protesting these charges. I dont think its right to charge us to stay in a room with roaches and mold. I have pictures documenting all of my claims. If I could give this hotel a negative rating I would. 0/5 would not recommend.