The Wilshire Grand Hotel

Wonderful
Traveller Type: family with young children
  : The hotel is 20 minutes from New York, the main plus. The hotel is not new, but it is not bad quality, soundproofing is good. Regular rooms are a bit cramped. Rooms with a jacuzzi are simply huge and have two separate rooms. Breakfasts are different every day (we stayed for three nights). The main plus of this hotel is the workers at the reception. We arrived on the first night very late and tired. Our room was ready, but the key to the room was lost. The girl moved us to a suite without delay. We spent the next night in our room, but the toilet was clogged in the morning. The girl moved us back to a suite. This is the best service in the last 7 years of traveling around America!!! And I have been to hundreds of hotels during this time.
  : Comfortable beds and pillows. Silence all around.

Good
Traveller Type: solo traveller

Very Good
Traveller Type: family with young children
  : Clean
  : Phone didn’t work, iron had residue on it, floor lamp didn’t work.