Hampton Inn & Suites Wells NV

Wonderful
Traveller Type: with friends
  : The hotel was clean and the staff were very friendly and helpful. Breakfast was really good with lots of selection.
  : The only thing we didn’t like about this property was the bed frames. They squeaked every time you moved. The bed itself was comfortable but the bed frame was wobbly and noisy.

Wonderful
Traveller Type: group
  : Breakfast was good
  : Nothing

Wonderful
Traveller Type: young couple
  : Room was lovely. Included fridge and kitchenette. Room was spacious

Poor
Traveller Type: young couple
  : This Hampton Inn was as expected for this price range and was clean/comfortable.
  : However, we will never stay here again and will avoid Hilton properties because of the outrageous pet fees (we usually stay at Best Westerns which typically have much more reasonable pet fees so regret booking this property). It is listed on Hilton's website as $50 non-refundable pet fee with 2 dogs max which is what we were expecting. They don't disclose that it's $50 PER PET so we paid $100 for pet fees for our 2 very well-behaved dogs for 1 night in a $157 room!!! The front desk worker said Hilton wants to raise fees to $75 per pet for even for 1 night stays. Outrageous and unacceptable - they apparently do not want people traveling with pets to stay here. I sympathize if they have had too many irresponsible pet owners (we do extra effort to leave room in excellent / easy to clean condition and always pick up dog poop) but they should just say "pets not allowed" rather than surprise responsible pet owners with such high fees.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children

Good
Traveller Type: family with young children
  : Clean room with easy access to gas and highway
  : No microwave in the room and the hallways were not air conditioned despite excessive heat regionally.

Fair
Traveller Type: young couple
  : Check in was easy.
  : It was hard to find the entrance to get into the parking lot. There was a dirty towel just laying on the floor of the closet. The tv wasn’t working and finally figured out someone had it plugged in the wrong HDMI

Very Good
Traveller Type: young couple
  : Clean comfortable room. Good breakfast.
  : Printer in business center was offline.

Pleasant
Traveller Type: young couple
  : Location was good. Room was decent.
  : Because we had a pet, we were put in a room designated for pets. It smelled like urine. Need to change carpet to bare floor. Also, there was an issue with the TV which was probably a one time issue. But for the price of the room, it would’ve been nice to be compensated for the inconvenience.