Best Western Plus Waterville Grand Hotel

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: solo traveller

Very Good
Traveller Type: review category business travellers

Poor
Traveller Type: young couple
  : Convenient and easy to find.Breakfast arrangements fine.
  : Public areas not as clean as they could have been. We had a handicapped room, but it was situated a long walk down a couple of hallways from the entries and what appeared to be the only elevator. The building is clearly old. We have stayed in similar places for less money, and nicer hotels for a similar amount.

Very Good
Traveller Type: family with young children
  : The room was comfortable and clean.The bed was pleasant to sleep on.Plenty of places to go out and eat.Pool was nice!
  : The walk was too long for a disabled person from our room to the breakfast area.Next time, we will drive around to get closer to the main door.near restaurant.

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: solo traveller
  : Liked how the hotel was located right off I95. The hotel has a great complimentary breakfast which was very good. The room was very comfortable and very quite, and my room faced the highway and never heard the traffic when I was sleeping. Will be staying here again when traveling thru the area
  : The bar was over priced and lacked top shelf liqueur. Didn't have Mendori, spiced rum, didn't even have pineapple juice. The drink that was made for me was mixed wrong. I'll be back to the hotel for another stay but I'll go out to a real bar.

Very Good
Traveller Type: young couple
  : The pool was awesome! It was clean and it was warm. This was very important to me and my spouse, as we were bringing our young grandchildren to swim. Although the hotel rooms are a bit dated they have everything one needs. Thrle room was very clean and comfortable. The staff is very nice and helpful.
  : My only complaint would be the signs for the exits. It guides you to the stairs only! There wasn't any signs to point towards the elevators! I understand they don't want people using the elevator incase of a fire. But it's frustrating when you have someone who is handicap and it's hard for them to walk to get all the way down the long hall to find stairs they can't go down. So please put signs up to say which way to the elevators. We were not the only people very confused by the signs leading to the stairs only when it say exit. We will stay here again because of the staff, the cleanliness and the warm pool.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : Staff was great. Very friendly and helpful. Very welcoming of our cats. Refrigerator and microwave in room.
  : Looking a little old and worn out.