Complex Svitanok

Very Good
Traveller Type:
  : It sounds like you had a wonderful trip and a great experience at your accommodation! Having a good outdoor space to relax and enjoy with friends and family can really enhance a vacation. A spacious room and friendly staff, like Petro, who are willing to provide information and assistance, can make the stay even more enjoyable. If you have any questions or need recommendations for your trip or future travels, feel free to ask!
  : Certainly,1. Additional Charges for Amenities - It's important to note that the hotel or accommodation you're considering charges extra fees for certain amenities such as the swimming pool, sauna, and grilling facilities. These charges are not included in the standard room rate. It's crucial to be aware of these additional costs upfront so that you can factor them into your budget and make an informed decision when booking. Without this information, you might end up with unexpected expenses during your stay.2. Request for Clear Information on Viber - To ensure transparency and avoid any surprises, you plan to communicate this concern through Viber at the time of booking. By doing so, you are emphasizing the importance of receiving clear and upfront information about any extra charges for amenities. This proactive approach allows you to make an informed choice when selecting your accommodation. If the hotel provides this information promptly and clearly, it will positively influence your decision to book with them. However, if this information is not readily available or communicated unclearly, you are open to exploring other lodging options that may offer greater transparency regarding pricing.3. Desire for Local Area Information - As a traveler, you also have an interest in exploring the local area and nearby tourist attractions. To enhance your experience, you're requesting that the hotel provides you with a map or information about these attractions. This will help you plan your daily activities, discover points of interest, and navigate the area efficiently. Having this information readily available can greatly enrich your stay and ensure you make the most of your trip.In summary, my message emphasizes the importance of clear communication regarding extra charges and the desire for local area information.

Poor
Traveller Type: Traveling as Couple
  : Easy entry into courtyard, sauna
  : Everything had to be paid for coffee, facilities, etc. Hot water kept shutting off every day. Internet hasn't worked once.