Hotel Zlatá Hvězda

Disappointing
Traveller Type: family with young children
  : Free paring, centrally located, a bit of a hike from the historical center.
  : No one was on duty at reception when we arrived and phone rang and rang as we stood there waiting to be checked in. They were short staffed with a less than full dining room and front desk attendant was not well trained and was serving tables when we arrived. It was New Year’s eve weekend when we checked in with two young children and they failed to inform us there would be a loud band playing in the dining room directly beneath our room until 2 AM. There was no advance warning by anyone. Breakfast buffet was adequately stocked with nothing special but food likely sourced from the local Penny market. We dined our first night in the restaurant and the hamburger was more of a sloppy mess that had to be eaten with a knife and fork. When it arrived it was already a steaming pile of melted cheese and sautéed onions and was impossible to eat with your hands. as for the room it had a foul odor to it both in the carpet and odor coming from the kitchen sink drain. Caulk around the bathroom tub had mold growing on it and the entire upper floor was like a sauna. It was uncomfortably hot in the building in the hallways and in our room. When we made the reservation we anticipated being placed in the correct room and we had to return to the front desk to be moved to one with the kitchenette and extra beds as our reservation had described. Based on the overall experience we will not book again at this hotel solely for free parking and an overpriced breakfast bar at seven euro per person.

Disappointing
Traveller Type: Family with Young Children
  : Free paring, centrally located, a bit of a hike from the historical center.
  : No one was on duty at reception when we arrived and phone rang and rang as we stood there waiting to be checked in. They were short staffed with a less than full dining room and front desk attendant was not well trained and was serving tables when we arrived. It was New Years eve weekend when we checked in with two young children and they failed to inform us there would be a loud band playing in the dining room directly beneath our room until 2 AM. There was no advance warning by anyone. Breakfast buffet was adequately stocked with nothing special but food likely sourced from the local Penny market. We dined our first night in the restaurant and the hamburger was more of a sloppy mess that had to be eaten with a knife and fork. When it arrived it was already a steaming pile of melted cheese and sauted onions and was impossible to eat with your hands. as for the room it had a foul odor to it both in the carpet and odor coming from the kitchen sink drain. Caulk around the bathroom tub had mold growing on it and the entire upper floor was like a sauna. It was uncomfortably hot in the building in the hallways and in our room. When we made the reservation we anticipated being placed in the correct room and we had to return to the front desk to be moved to one with the kitchenette and extra beds as our reservation had described. Based on the overall experience we will not book again at this hotel solely for free parking and an overpriced breakfast bar at seven euro per person.

Pleasant
Traveller Type: review category business travellers
  : The building is nice, it was clean.
  : There was no soap in the bathroom, bad service in the restaurant, food too expensive.

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: review category business travellers

Pleasant
Traveller Type: Business Traveler
  : The building is nice, it was clean.
  : There was no soap in the bathroom, bad service in the restaurant, food too expensive.

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: solo traveller

Wonderful
Traveller Type: Solo Traveler

Wonderful
Traveller Type: solo traveller