Casa do Monte de Roques

Poor
Traveller Type: Traveling as Couple
  : Quiet location and integrated into a property with well-kept outdoor spaces
  : After reading the property reviews and evaluation rating (9.6), we booked two nights in the Apartment with Terrace. Upon arriving to the property we where pleasantly attended to by the lady managing the check-in, who handed us the key to the apartment. When we entered the apartment there was a very strong smell of damp, we also noticed that the curtains had mold stains on them. We tried to open the windows to air out the space but quickly came to the conclusion that this would not work. After 15 minutes in the apartment we decided to leave the property and book a stay elsewhere, because the air was unbreathable. We cannot recomend this apartment in the winter, maybe in summer the problem with humidity is not so serious. Also the location of the apartment on the property is not the best, it is located between the interior street and the parking lot, which compromises guests' quiet and privacy, it is not by chance that the only exterior photograph of the space on the site is a nocturnal image which can be misleading. In summary, we consider that this apartment, in its current state, does not meet the conditions to receive guests, and is far below what the general score of the property could predict.

Pleasant
Traveller Type: Traveling as Couple
  : Good location
  : the owner appears to be fake friendly. In the description it mentioned an outside bed, which I thought was fantastic, when I questioned it the owner said it was out of use. I ended up discovering that it was stored. The bed was one of the reasons I chose that room, and paid extra for it. And much to our shock, upon check-out, the owner placed a vacuum and a laundry basket outside the apartment, didn't mind waiting for us to finish leaving. she even asked the employee to remove my towel and bikini, which were outside drying. she poor thing apologized so much, but she was following orders. we ran out of there, still within the exit time limit, like fugitives. this behavior by the owner of the establishment is to be regretted, she does not like to see people circulating there, there are restrictions, the staff are polite but appear afraid. a place that has everything to be excellent, it just doesn't know how to receive. We don't like it.

Good
Traveller Type: Traveling as Couple
  : Our first reaction was wow. The location on a vineyard is beautiful and peaceful. Lovely views and a secluded patio. Superb floor to ceiling windows downstairs and upstairs. Spectacular but the cause of frustration that spoiled our stay a bit. The trouble is that the whole width is covered by one electrical blind so it is the whole window or none. With it open the bed was in full view of the access road through the property, it would have been nice to be able to open one side to enjoy the view but remain private. The same happens downstairs but more seriously the blind also covers the door which could be a problem if egress was needed urgently and there was a power outage. The brightly lit emergency sign in the bedroom was annoying as it spoiled my sleep. (Is this really needed?)
  : The sink collapsed within the work top, the owner sent a lovely lady but she had zero English and we felt she did not appreciate what was wrong. It was mended a couple of days later but we were not asked if we were happy that a plumber came into our space nor did we get an apology. We were told the reception was open each day but we saw nobody during our whole stay. Sadly what could be a ready special place was spoiled by design details and the lack of attention by the owners.

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : Situated in an amazing spot, with a view over the vineyard and the hills. The house itself is also really nice, apart from the things mentioned below.
  : The swimming pool wasn't clean when we arrived and it didn't get cleaned in the 5 days that we were there. Also, all in all the place could use a bit more love. It could be truly great, but it lacks a bit of attention to detail in my opinion.

Very Good
Traveller Type: Traveling as Couple
  : Very quiet location with a great view over the surrounding countryside
  : Outdoor furniture was needing replaced. Daybeds were broken in places.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : A great location (you must have a car though) with a 20 min drive into Viana do Castelo and the beach for great restaurants. Our host greeted us and we loved our accommodation next to the big house. Great fun to have a giant jacuzzi with a view in the bedroom, although not all the buttons worked. Really spacious and the staff do an amazing job of keeping it clean every day. Really lovely staff. The pool area is lovely, large enough, with a ping pong table in the shade too. Really good value for money overall.
  : The fact you are on a vineyard is not really celebrated by the host. It would have been nice to have a welcome bottle of their wine or a chance to have some tastings or a bit of a tour. Our accommodation was a little too shady so some of the covering outside could be cut back. Also, the living area is fairly dark so could do with maybe putting in some more windows for natural light. Also, an upgrade on the TV would be good. A few bits of Tlc wouldn't go amiss, eg with the outdoor furniture. Cleaning of the pool could be better. You cannot fault the upkeep of the accommodations but the pool seems to be overlooked. We ended up cleaning it regularly ourselves. Would have been nice to have the fountain on too.

Wonderful
Traveller Type: Traveling as Couple
  : Very tastefully renovated and comfortable
  : It was self catering but no olive oil or salt etc provided, difficult to get ourselves just for 2 nights!