Grazia Luxury Home

Very Good
Traveller Type:
  : Spacious
  : Air con didnt work in 1 bedroom. The owner did come out and brought a fan and tried to get it working.

Wonderful
Traveller Type:
  : location fantastic and general cleanliness
  : Traffic noise and air conditioning did not work in one of the bedrooms

Wonderful
Traveller Type:

Very Good
Traveller Type:
  : Good location. It was around a 15 minute walk to the train station, 5-10 minutes to Castlevecchio and 15-20 minutes to the arena. There were a couple of shops and a bakery within a 5 minute walk for basic supplies (coffee, loo roll, etc). There is a cafe underneath the apartment and they were kind enough to call us a cab to get to the airport
  : The apartment is right beside a busy intersection and has a bus stop directly outside it. The traffic started at around 6 in the morning and was quiet noisy as Italian drivers like to honk their horns if the person infront hasn't moved as soon as possible. The write up says that someone will meet you at the property, this was not the case. I had emailed to give an arrival time of 2pm but ended up ringing the host when no one appeared. I was then sent the code for the keysafe. It would have been mush easier if they had just sent us the code at the start of their check in time.

Wonderful
Traveller Type: Family with Young Children
  : Nice, spacious apartment, 2 bedrooms, wifi. Close to historic city center and free public parking
  : Some water leak in thd bathroom

Wonderful
Traveller Type: Family with Young Children
  : Easy to find, close by free car park. 10 mins walk into Verona city. Clean and tidy and comfortable stay. WiFi available. Washing machine available.
  : Could do with something to wash dishes with and a tea towel. Small things but would have made it easier.Is on a noisy road so air cond is essential in summer months. Air con in our room was quite noisy but we slept well in the comfy bed.

Poor
Traveller Type: Business Traveler
  : The apartment is in a convenient location approximately 15 minutes walk to the city centre. It is only 10 minutes walk to the train and bus station (which is where the airport bus starts / stops). There is a cafe next door run by a very nice family who telephoned the apartment owner on our behalf after the owner didn't answer our emailed enquiries about gaining access.
  : The apartment owner sent us a series of emails during our flight to Verona, so we could only read them when we had landed. He alleged that he couldn't process payment from our credit card (we have never had a problem in years of travel use) and requested payment via another card. After taking payment via an alternative credit card, he stopped answering emails so we didn't have a code to open the key safe and didn't know which flat he owned. By this time, it was late in the evening and we were facing being homeless for the night. Luckily, we were saved by the very friendly family from the next door cafe who telephoned the owner and obtained the vital information for our entry. The owner took a bigger payment than stated on my Booking.com reservation. The four bed apartment is certainly not a "Luxury Home" because the furnishings and kitchen equipment are sparse with only enough seating, crockery and cutlery for three people. The traffic in the street outside is noisy from early in the morning, so not a restful location for sleeping with the windows open.

Good
Traveller Type:

Wonderful
Traveller Type: Business Traveler
  : Not that far away from center
  : It was quite dusty the floor and in the morning the sound from cars.

Good
Traveller Type:
  : Easy to find and good location.Good sized rooms.
  : There wasnt enough crockery for four people and much of it was chipped.We lost hot water which was annoying,though Edourado was very helpful about it.