Le Refuge de Solaise - 2551 m Altitude

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type:

Very Good
Traveller Type: Traveling as Couple
  : Location, excellent room, awesome view. Great access to the piste.
  : Youre a little isolated on the mountain. Lifts close at 4pm. So you need to eat at the resort and food was not great and at times poor.

Very Good
Traveller Type: Traveling as Couple
  : Location is amazing! Makes the stay so special. Wonderful setting to relax. Delicious snacks served at 4pm post skiing for everyone to have. Great board game selection to pass time post skiing! Great breakfast selection.
  : Check in was poor, was waiting in snow for half an hour and not transported to the door upon arrival once going up the lift. Lack of communication re check in time and also the need to buy a pass to go down if not using a ski pass that day. We mentioned this to the staff who apologised and we felt the issue was rectified. It did not damped what was an overall magic stay. We stayed for four days - if it was a week the dinner options would of gotten repetitive but was okay for the amount of time we were there. - it is also the same as the Gigi although they say this is only open two nights.

Wonderful
Traveller Type: Traveling as Couple
  : So in order of importance I would say the best things were 1. The staff are incredible in that they genuinely seem to love their hotel and want you to have an amazing time, 2. The views from the highest hotel (or one of them) in Europe are always breathtaking 3. Being on the ski slope next to a major lift is incredible. 4. Food is good but the only restaurant is both high end and expensive and you have to eat there most nights. If they added a reasonably priced and hearty special dish each night would both add variety and value for money and 5 the guys in the boot room were superb and really helped to enhance the skiing part of the holiday. Which is of course the main reason for being there. 6. Best new year celebration ever. Civilised and lots of fun.
  : There were hardly any things to complain about. A superb hotel. I was rather surprised and disappointed that for a high end 5 star hotel costing me 1000 per night I couldnt order a freshly cooked omelette for breakfast. I could only eat what was set out - and what was set out was very good.

Good
Traveller Type: Traveling as Couple
  : Really disappointed!The hotel, the view and the facilities are all beyond amazing.But the service, management and staff is a big disappointment!
  : Firstly, we were expecting the hotel to pick us up from the meeting point at 9 am however no one showed up.So we asked our previous hotel to contact them again to send us a porter for our luggage.We asked for ski passes however no one got them and we had to purchase ski passes downstairs in order to reach the hotel.Breakfast does not have many options. Moreover, you cannot order eggs a la carte. There is only an option to make your own boiled eggs! This is the first time I see this in a five star hotel. Moreover, there was only one waiter around who was very obnoxious and unhelpful at all! He had a very bad attitude.We asked for a later checkout but we were only given until 11 am!Finally, the hotel receptionist kept giving us excuses when we asked for a lift in their car from the hotel to the telephrique since we had some bags to take. Still they kept on giving us excuses as the car is for the luggage. Also note that I have seen guests descending from it the day before.Definitely not a 5 star level and not matching the value of price paid.r

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Very good but disappointed that the choice of jam was distinctly dull... and lacked imagination for a luxury hotel in the Alps. Strawberry and rasberry!! Why not local fruits and home made jams. Cheese was not that fresh ..
  : Lighting in the rooms was not sufficient ...

Very Good
Traveller Type:

Wonderful
Traveller Type: Family with Young Children