Best Western Heritage Inn

Very Poor
Traveller Type: Senior Traveler
  : Nothing
  : Homeless People living all around the property

Wonderful
Traveller Type: Family with Young Children
  : The manager and workers were very nice and helpful.
  : No can't think of anything besides the parking lot.

Wonderful
Traveller Type: Traveling as Couple
  : Convenient, reasonably quiet, pool, proximity to restaurants and shopping. Breakfast!
  : Mattress was unusually soft

Pleasant
Traveller Type: Family with Young Children
  : Big room with three beds. Breakfast good.
  : Old and outdated. Needs to be cleaned up and remodeled. Noisy next to freeway. Doors dont shut all the way. Not great parking. Terrible stairs. Didnt feel safe.

Wonderful
Traveller Type: Family with Young Children
  : Room convenient, accommodations very comfortable & host was very friendly & helpful.

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : Hotel was old and in need for major repair and renovations. Cold water didn't work, one sink water leaked all over the counter top. bathtub was old and stained, nails sticking out of walls and cabinet in bathroom. bathroom floor was dirty and flooring needed to be replaced, doors wouldn't close properly. I was promised a 30% discount by one clerk because of the rooms condition, on check out clerk said I could,t get a discount because I prepaid for the stay. Overall not a nice hotel, would not recommend it to anyone, and will never stay at this Best Western again.
  : Promised a 30% discount because of rooms condition, then refused that discount on check out. Whole hotel needs to have major renovations.

Wonderful
Traveller Type: Solo Traveler
  : Very friendly staff. Great free breakfast.
  : None

Very Good
Traveller Type: Business Traveler

Poor
Traveller Type: Traveling as Couple