Utrecht City Apartments - Maliesingel

Pleasant
Traveller Type: Traveling as Couple
  : Nice view of the river from the balcony. Nice walk to town with lots of very pretty buildings. Supermarkets close by but some dont take Mastercard or visa.
  : Mattress and pillow were so uncomfortable. Mattress like a sponge. Pillow worn out. Couldnt open bedroom window so no fresh air. Settee was DISGUSTING. Apart from the fact it was too uncomfortable to sit on it was stained all over. For 156 per night this is totally unacceptable and visitors shouldnt have to accept this. Bare essentials in the kitchen and all in all a very basic apartment. Would not recommend. Oh and if youre a light sleeper forget it as the bicycles are constant even through the night. This is not a quiet apartment

Very Good
Traveller Type:
  : The location of the room is fantastic - overlloking the canal. It had a cute balcony where we were able to have our morning coffee and breakfast. The area was quiet and residential and only 10 mins from the city center by walking. The hosts were very accomodating for an early check in.
  : The room could've been more cozy with more blankets and rugs. Also, the pans didn't work with the induction and needed to be replaced. The hosts got it rectified shortly but it took a few hours out of the day

Very Good
Traveller Type: Solo Traveler
  : location was good, especially that i had a balcony
  : the sewer smell mentioned in previous reviews remains; I don't know if the cleaners know about Draino, but they should give it a try. Had made a deal with cleaning company to clean on a certain day from a certain time, but they forgot to tell the cleaning guy and it was done after I had returned from my day out. The usual steep Dutch staircase was OK-ish, but i'm certainly glad I didn't have to go another floor up. I don't know why the unit needed a dishwasher (people are so lazy!), when a clothes washing machine would be so much more useful.

Good
Traveller Type:
  : Location was excellent, a short walk to all amenities. The balcony was a lovely addition for sitting out for coffee in the mornings. The apartment was modern and clean (apart from the couch) and had everything you would need for a short stay
  : Pick up instructions for the keys was very unclear. I received an email to check in online to save time and effort - I assumed that we could just arrive to the apartment as we had completed the online check and we receive message to say that check in before 6pm was at the apartment. We arrived at the apartment at 5.30, there was no information posted on the door. When we called the number provided we were then told that we had to collect the keys from a hotel that was a 15 minute walk there and again back so we did not get access to the apartment until after 6pm. It should be made clear that even if you check in online, you still need to call 30 minutes before arrival. The couch in the apartment was covered in a variety of different stains, it looked so bad we didn't even sit on it because we did not know what caused the stains, this took away from the comfort in the apartment as we had to sit at the dining table. The beds were very soft and by the end of the 5 days, my back was feeling it

Good
Traveller Type:
  : The decoration of the flat was really nice and the location was quite central. We were walking distance from everywhere
  : The bed mattress was too soft, it could have been way harder