Hermes Cave Hotel

Poor
Traveller Type: Family with Young Children
  : Location. View. Breakfast.
  : Hotel is not maintained. In our room all doors were broken. First day we got stuck on the terrase, as door was broken and did not open. Technician came to save us after some time. Second day my husband got stuck in the bathroom, same reason. We told the staff, but they did not do repair the door. There was no warm water last 2 days. Staff is polite, but cold, and their english is very poor, communication is difficult.

Very Good
Traveller Type: Family with Young Children
  : Location and cleanliness of the rooms were amazing.
  : Restaurant service was a bit slow.

Very Good
Traveller Type: Traveling as Couple
  : The view from the hotel was spectacular, probably one of the best in Cappadocia. Particularly at 6 am when all the balloons are being lit and going into sky. It is opposite the castle which again has spectacular views and convenient if wanting to go up early in the morning. The room was spacious and very clean. The bed was comfortable and the shower had good hot water. The cleaners/maids always tried to communicate and were friendly. Sufficient cupboard space if needed. The breakfast was a decent buffet of a mixture of hot and cold food and you could take it on to the terrace. We dined at the restaurant on the first night and it was outside. Although cold, it was lovely, as fires around tables lit and we were given blankets. It was very atmospheric and there were two lovely singers. We could not believe our luck. there was only one person who spoke English, who may have been the manager? and he translated for us. the food was excellent and we managed to try the Cappadocia wine. Bathrobes were provided on request.
  : Due to wind, our 2nd night dining was moved inside. As no staff working this time spoke English, it was a different experience to our first night. There was only one vegetarian main dish so my husband ordered several starters as a main, this totally confused staff. No other diners in the room, but there was the two singers with microphones. It was a small room and the sound was loud and vibrated badly. We could not hear staff or our selves speak. I ordered a wine, it didn't come. No staff attended upon us for 50 minutes, yet we were the only diners? We left after mains with no drink or dessert and went to the restaurant a couple of doors down.Music does blast out all day and the singers were on each night till 11pm, even if no audience. On one night it was midnight. The speakers are loud and underneath the rooms and sound travels over the valley. It's not good if you want an early night for 4.30am start for balloons.Around 2-3pm every day, Eminem was played, very loudly. I love Eminem, my husband doesn't due to.crude references to sex, violence and fowl language. It seemed an odd choice for a tranquil setting that is predominantly Muslim, and not really what we were expecting. On our second night we were woken at 10.30pm by a staff member who stood at our door and kept saying Iron. We have no idea if she was asking us for the iron? or asking if we wanted one? Who does ironing on holiday? and why knock on a guests door at 10.30pm. Our last but one day, I came out of the shower to grab my hung up robe to find it and my husbands had gone, along with a sentimental string bracelet made by my grand-daughter that was in the pocket. No notice this would happen. We also learned from our first morning to move the car if parked in front of the hotel before 10am, otherwise you are blocked in by coaches of day trippers. The bathroom smelt of blocked drain, but OK if window and door left open.

Very Good
Traveller Type: Solo Traveler
  : It is misleading to say it is a cave hotel, or a cave room. It is not. However, it's location is spectacular and the views are amazing from here.
  : It shoukd not be sold under the pretence of being an authentic cave hotel. It is not.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:

Poor
Traveller Type: Traveling as Couple
  : We liked the location of the hotel and the view.
  : 1. Staff doesnt speak ANY English, you need to use translator at all times 2. Our shower handle broke down within first shower and nobody ever came to replace it 3. There was a storm and our room got flooded, we reported to reception and nobody ever came to clean the room, the water had to dry itself (imagine!), all carpets smelt of dump after. 4. Breakfast was poor and mostly we didnt like it. 5. I ordered alcoholic drinks and they were always making it filling glass with plenty of cucumbers or oranges (not talking about one or 2 slices, 3/4 glass was filled with fruits, seemed like they wanted to save on mixers or something I was confused).

Fair
Traveller Type: Traveling as Couple
  : Location and view
  : Room wasnt cleaned for 2 days despite specifically raising it with reception.Beds very hardStaff not very welcoming or helpful

Fair
Traveller Type: Traveling as Couple
  : Good location with a good viewDinner was tasty
  : A hotel that looks better in pictures. Old rooms, poor breakfast and staff not speaking English made our stay quite unpleasant.

Fair
Traveller Type: Family with Young Children
  : The location is great.
  : Establishment is in need of TLC, with some of the prominent public areas not well maintained.