Venus Resort

Good
Traveller Type: Traveling as Couple
  : A lovely, quiet spot in a very busy tourist town.The room was very modern, with a huge round bed & powerful shower.The housekeeper kept the room & outside area spotless.All staff at the beach bar were exceptionally friendly & helpful.Sunloungers reserved for you at the beachfront.
  : Nobody on site when we arrived early evening & no instructions regarding access to the room. Managed to find someone at the beach bar who let us into the room. No instruction on how to use WiFi, TV or safe & no one answering the contact number detailed in the room.Didn't feel like a good start to our stay but it got better.

Good
Traveller Type: Traveling as Couple
  : Beach and rooms
  : Music on the beach was annoying.

Wonderful
Traveller Type: Traveling as Couple
  : The rooms are new and modern and just walking out and being at the best beach bar in Tsilivi is fantastic.
  : Bed was a bit squeaky

Wonderful
Traveller Type: Traveling as Couple
  : The location of Venus is amazing: right at the beach with free parking and the sunbeds are for free for hotel guests (except of the first four rows). Also many very good restaurants nearby.
  : The breakfast could definitely be altered. You can choose from 4 different options which do get boring over the course of time - especially if you do not eat any meat. Also the hints that everything needs to be paid extra (ruined towels, stains from suncreen, ...) were unnecessary since this is a common practice but by explicitly pointing it out one is always alert when using the towels. Very tiny room without any storage. Was a bit tricky to handle with 2x 20kg suitcases.

Very Poor
Traveller Type:
  : Nothing.
  : During the first night,when I was taking a shower,there was no water from both tap and shower head when I just put my shampoo on my head.The reception works only for 9a.m to 5p.m as they told (But at the last day when I was leaving and I would like them to call a taxi for me and I waited until 9.30a.m there was no one appeared at the reception).I called using the number they gave to me but no one answers.I have no choice but to use the bottled water to wash my head since I couldnt walk to other places with my shampoo on my head.I messaged to them to ask for a partial refund but their attitude really made me very angry.They said this only happened to me and not to other customers which sounds like this is my fault while this is their technical issue.Fortunately I have recorded the video and I will send it to booking management team.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Proximity
  : Probably only our room was near the kitchen and the early staff could be heard

Wonderful
Traveller Type: Family with Young Children
  : Dimitra is a great host and always happy to help. Clean rooms, great location right at the beach and walking distance to nice restaurants.
  : Breakfast could have a bit more variations

Disappointing
Traveller Type: Traveling as Couple
  : Dimitra that managed our arrival and stay was super helpful, friendly and was always trying to ensure we were happy
  : No second key, the owner clearly didnt want the air conditioning left on in a heat waveBreakfast was limited and not very appealingOverall it was like the owner did not like spending money but was happy to charge premium rates