Via Del Faro

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Nice location close to the sea, new structure, spacious apartment. Friendly cleaning lady. She even offered to wash a pair of jeans for me.
  : The owner didn't have our reservation because of "problems with the telephone line" as she stated. When we arrived there was nobody there. The phone numbers listed with booking.com and outside on the gate did not work. Finally, a neighbour called Annamaria via a different phone number to inform her that we were there waiting for her. She sent the cleaning lady who gave us a wrong wifi code. In the end we lost 30 minutes of our time just waiting. The lock on our balcony door was missing altogether, so no chance to lock it at night. Also we had an issue with security of an entry door which remained unlocked during the second night. The gas stove in the kitchen didn't work properly (we needed help to get it to work). The water in the bathroom sink didn't drain well and a few items in the kitchen were not sufficiently clean when we moved into the place. The morning we wanted to check out there was again nobody at the B&B by 9:30 a.m! I tried to call Annamaria but no answer. In the end we just left as we didn't know when and if she would arrive and we wanted to drive north to our next destination. All in all time lost, several inconveniences, unnecessary international phone charges (we have a Swiss phone and pay for incoming and outgoing international calls) and not much of an apology. Annamaria called me once after check-out but didn't bother to answer my last email to her. What a disappointment!!