Hotel Kryształ Conference & Spa

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : We returned to this hotel for the second time. The hotel is in a good location. The hotel accommodates a lot of "family groups" who fly all over the hotel, shouting, and making a mess until late, unfortunately the reception does not care. The hotel has a children's play area. Breakfast and dinner buffet - even for big eaters. Great choice of food. The food is really tasty. Our room was smaller Even though the booking said it should have been the same size as our previous booking. We had room 110, and it is unfortunately the first one on entering the floor. You can hear everything. I would recommend taking 2 cards and leaving one permanently in the room because of the air conditioning. Even though we had a reservation for two people and a 3 year old child, my daughter did not even have a towel in the room. The next day the cleaning lady added a towel for my daughter. The cleaners touched personal items, which they shouldn't, but they added shower gel for my daughter. I know that the child since she is staying for free "doesn't qualify" but it's a good look for the hotel... After all - a child is not air. There is a fridge, kettle, instant coffee, tea, water in the room. Big mirror, wardrobes. Room clean. Unfortunately, still the lifeguard does not wipe the water around the pool, there are falls, but at least he hands out towels. I recommend rather the rooms at the very top. Parking on the premises for a fee.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler

Pleasant
Traveller Type: Traveling as Couple
  : Breakfast was good.
  : -Beds Quality very Low! -Low Cleaning Services! Just picking up the garbage and leaving new towels on the Luggage Area (hygienical very bad!) Safe in Room doesn't worked!!! Very Small Spa Area!!! - at this very dissapointing!

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : One day the husband had to leave early around 5:45 reception closed. finally the receptionist found sleep in a sleeping bag in the children's room. There is no lifeguard and what I reproach over and over again - pool maintenance... the surroundings are slippery and nobody cares. The room with balcony is actually a total size of the room because of the balcony. The sound illusion is still horrible. We were automatically charged for parking when we left - even though we didn't have it...

Very Good
Traveller Type: Traveling as Couple
  : Great location in the centre, friendly staff and cleanness. Breakfasts nice but if we came later (within the serving time), some food was missing and the staff did not supply sufficiently. For example fruits were missing for a long time. In the other hand the option of a freshly made juice from apples and carrots.
  : Too soft matraces on the bed and location of our room - nr. 101 right at the stairs and elevator and above bowling room - noise from that + from the restaurant. The walls are not really thick either.