Hotel HEC Residence

Fair
Traveller Type:
  : In front of the beach
  : On the first night we stayed alone at the hotel, therefore, on the first morning, breakfast was terrible.We needed the staff for food, once that the buffet was not working. As we asked food, they brought small portions of food, which was not acceptable, since that we needed to keep on asking more food.Staff was not attentive, friendly or well trained.

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : It is well sitated. Beach is only 10 min walking
  : It seems a bit old and not maintained

Fair
Traveller Type: Traveling as Couple
  : The room was quiet and AC worked just fine.
  : Breakfast and room facilities was not adequate to 4star hotel. Breakfast buffet was very poor, carpet in the room was dirty, and almost everything in the bathroom was broken or not very well fixed.

Wonderful
Traveller Type:

Very Poor
Traveller Type: Family with Young Children
  : Location

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler
  : The hotel is conveniently situated near Przno, just a short 3-minute walk from the beach. Additionally, the room was impeccably clean, and the housekeeping staff was exceptionally friendly and accommodating.
  : Title: Disappointing Experience at the HotelI recently had the opportunity to stay at the hotel, and unfortunately, my experience fell short of my expectations. There were several issues that significantly impacted my stay, starting with the lack of hot water in the shower for two consecutive days. This inconvenience made it difficult for me to enjoy a refreshing and comfortable shower, which is an essential aspect of any hotel stay.Furthermore, I was disappointed with the breakfast options provided. The selection of food was poor, leaving much to be desired. It is disheartening when the most important meal of the day fails to meet expectations, and I felt limited in my choices and dissatisfied with the overall quality of the offerings.Another issue that marred my experience was the parking situation. Despite having paid for parking, I encountered difficulties accessing the garage. I was required to ring for assistance every time I wanted to enter, which not only caused inconvenience but also raised concerns about the efficiency of the hotel's parking system. It would have been much more convenient and seamless if I had been provided with a more reliable and hassle-free access method.Although there were undoubtedly aspects of my stay that were disappointing, it is important to note that the staff members were generally polite and helpful in their interactions. However, their efforts were overshadowed by the aforementioned issues that significantly impacted the overall experience.I hope that the hotel management takes note of these concerns and takes steps to address them promptly. As a guest, it is disheartening to encounter such issues, especially when one has expectations of a pleasant and comfortable stay. I sincerely hope that future guests have a more positive experience and that the necessary improvements are made to enhance the overall quality of service at the hotel.

Pleasant
Traveller Type: Family with Young Children
  : Pros: good sandy beach with small pebbles, the main thing is to stay as close as possible to the cliffs or near the tavernas for free or 30-40 for a couple of sunbeds and an umbrella, good location (from here to all attractions of Montenegro no more than 40km by car), plenty of free parking slots around the hotel, close to the Voli shop, good sea view from the 3rd floor, friendly and useless staff.
  : Cons: You have to wait a few minutes for hot water (e.g. 15 minutes or 3 days in our case), the rooms are quite shabby, in apartment 102 the stove did not work, the sliding wardrobe didnt work (it is just broken, the hotel staff have repaired it 3 times in 8 days), the fridge over-freezes food (even in eco mode), there is a hole in the wall that is not covered from the street, the lighting is poor white color, never once in 8 days were the dishes not washed and the drains not cleaned (they are always clogged), unpleasant odour from the hole under the sink, wifi works intermittently (especially during thunderstorms), and under the windows is the main road along the coast, the pool is closed from mid of August, to go to the sea it is about 10 minutes uphill with steps, in the hotel or room there is no dryer for swimming costumes, there is not even a fishing line or hooks for it. The last one - the kitchen room is not equipped with a vent hood and the second room with air conditioning. On the 7th day of our stay in the hotel, the staff presented a bottle of cheap wine and apologized for any inconvenience.Neutral: Breakfast for 8 days did not spoil you with any variety (super limited), work until 10:30 instead of 11:00 as stated in the welcome brochure, always the same dishes, sometimes it was noticed that yesterday's products were served again in the morning, coffee only from auto-drip coffee machine or espresso for 2, boiling water was always not enough for making tea, without a car you can do nothing here.

Pleasant
Traveller Type: Traveling as Couple