Americas Best Value Inn Sunnyvale

Very Good
Traveller Type: review category business travellers
  : Good value.
  : N/A

Poor
Traveller Type: family with young children
  : Hotel informed me after it was too late for free cancellation that no food service is available. On arrival, I learned what this apparently meant. Not only were there no cups (or anything else that could be used to drink liquid) but the carafe was missing from the coffee maker so I could not even make coffee.

Good
Traveller Type: young couple

Very Good
Traveller Type: solo traveller
  : Good location and value for money. Staff are responsive and provided everything needed.
  : Nothing

Very Good
Traveller Type: solo traveller
  : Excellent location, easy to get to and close to all major towns in Silicon Valley.
  : NIL

Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Good
Traveller Type: solo traveller
  : Spacious, very clean, extremely well-maintained property near nice neighborhood.
  : near noisy highway. Only 2 people I met operating the desk during my stay spoke English. The others spoke none. The cleaning staff I encountered spoke no English either. This added to the problem I had the 2nd night of my stay, when I was awakened around 4:00AM by a woman outside slowing making her way to the room next to mine, as she sang loudly and drunkenly. Then I heard loud arguing among men in the next room, with one man yelling repeatedly, “I didn’t do it! I didn’t do it!” Waiting to hear gunshots or screams, I was afraid to call the police for fear I could be identified as the caller. There was no info on the room phone about how to ring the office, and “zero” did not work. If it had I’m not sure anyone speaking English would have answered. When I looked outside after 1/2 he or so, there were men sitting outside in chairs on the lands in smoking and drinking beer, with the light from the room (open door) on them. They were playing very loud music consisting mostly of loud drumming. Eventually they got quiet. later that morning the person at the desk as well as housekeeping staff didn’t speak English and couldn’t tell me if the!people in the room next to mine were leaving that day or not. They did stay another night but thankfully were much quieter. Still, I felt very scared and unsafe the one night, and trapped and isolated in my room. there was no readily accessible means of contacting someone who spoke English at the front desk.

Very Good
Traveller Type: young couple

Good
Traveller Type: review category business travellers
  : The location was in an area off the freeway that had very little foot traffic. There was noise from the freeway, but it did not bother me. Parking was just outside room. Grocery, gas, and restaurants minutes away. Friendly staff.
  : Due to Covid-19 the breakfast area of the lobby was closed.