Residence Inn by Marriott Stockton

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: Traveling as Couple
  : Great room. Very clean. Very nice staff!
  : The sink in our room (213) didnt drain well.

Wonderful
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : My family and I stay at this Residence Inn all the time and typically we would give high ratings. Unfortunately, we stayed in room 139 which smelled overwhelming with smoke. The manager only gave us a 50% discount when I requested to be comped. It was a terrible stay, but the front desk supervisor, Lei, was so nice and willing to ask her GM to get comped.
  : Room 139 smells terrible and no guests should be allowed in there.

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type: young couple
  : The breakfast was standard fare. There were scrambled eggs, breakfast sausage, juices, coffee, oatmeal, fruit and cereal daily. There were some variations, but mostly standard. Nothing was cooked to order. The food serving area was always clean, the juices were always cold and the food and coffee were always hot. WiFi was free, as advertised.
  : Unfortunately, the room was a bait and switch. I made the reservation online using booking.com. According to the website, the reservation was for a king suite w/fireplace. The room was supposed to have a radio, fireplace, alarm clock as well as video games. Once we checked in we found that the bed was a queen (at best). The fireplace, the radio, alarm clock and the video games didn’t exist. My problem wasn’t that these amenities weren’t there. My problem was that I had reserved the room based on the amenities being provided for the price that was quoted. I was being charged for something that I wasn’t getting. After a discussion with the hotel manager, I was informed that the hotel doesn’t even have king beds or fireplaces on the property. The radio, alarm clock and video games should have been available but weren’t; but these things weren’t a deal breaker. Also, there are aren’t any ice machines available to the guests; this is not acceptable. What I reserved and what I got was very different. To the hotel’s credit, I did receive a price adjustment for my troubles. The listing for this property on booking.com needs to be corrected immediately before anyone else finds themselves in the situation that I just experienced.

Very Poor
Traveller Type: young couple
  : The price was good
  : They put us in a room that had a loud beeping sound, then after we complained they put us in a smaller suite than we paid for

Poor
Traveller Type: young couple
  : Breakfast was ok
  : Room did not have a dead boltNo servalace cameras on parking lot Bed was worn out Shower head sprayed water all over

Wonderful
Traveller Type: family with young children
  : I enjoyed the surrounding area. The atmosphere was pleasant.
  : The parking. I had to park out on the street in order to be close to my room. Also my room had a weird smell.