Downtown Camper by Scandic

Pleasant
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : The Downtown Camper by Scandic is truly an impressive hotel in Stockholm! The atmosphere is inviting and modern, with a touch of Scandinavian elegance. The location is perfect, right in the heart of the city and close to many attractions. The rooms are stylishly decorated. The amenities are top-notch, from the on-site sauna to the excellent restaurant. The service is friendly and accommodating, making my stay truly memorable. I highly recommend the Downtown Camper by Scandic to anyone looking for an unforgettable experience in Stockholm!
  : My experience at the Downtown Camper by Scandic started off positively, but unfortunately, an incident has left me with a negative impression. During our stay, my child forgot a small bag containing a book and game controllers in the room. When I contacted the hotel about retrieving the items, they informed me that they found them but would require a fee of 150 EUR to return them, which is more than the value of the items themselves. Despite my efforts to resolve the situation reasonably, including multiple emails to both the hotel and the Housekeeping department requesting to organize the pick-up myself for a fraction of the cost and offering to pay a reasonable finder's fee, I received zero understanding or reply. This lack of responsiveness and empathy from the hotel staff completely soured my initial positive impression of the hotel. It's disappointing when a seemingly reputable establishment fails to prioritize customer satisfaction and goodwill.

Wonderful
Traveller Type: Solo Traveler
  : location, breakfast and amenities on the hotel grounds.
  : instructions on entering the spa area. when booked they give you the robe and shoes and tell you to change into those before entering but entering seemed weird... you have to walk through a bar full of people to enter the spa area.

Wonderful
Traveller Type: Traveling as Couple