Shadow Run #E303

Wonderful
Traveller Type: Business Traveler
  : We had a code on a door lock instead of keys which worked out great. The condo was comfortable and quiet. It was great to have the gas fireplace after a long day of skiing. The bus to the mountain stopped very close and came often.
  : The kitchen utensils (spatula and forks) were old and too few. There were not enough hand towels (we only had 2). The bunk beds were awkward for adults. I wish they were separated into two single beds or that there was a third bed in there (the room was big enough). It's difficult for an adult to climb to the top (the steps were narrow and treacherous). One adult ended up sleeping on the couch.

Very Good
Traveller Type:

Very Poor
Traveller Type: Business Traveler
  : The fact that the property is located in Steamboat is the absolute bestthing this has going for it.
  : This was hands down the worst rental experience I have had in my entirelife and has left a very sour taste in my mouth for the booking.comcompany especially since I have used this platform to book properties inmultiple countries around the world. I really wish that booking.comwould allow renters to upload pictures and videos of these places. Thisproperty was materially different to what was listed and pictured. Webooked this place for a 60th birthday party traveling with a group ofpeople in their late 50's and early 60'S. Pictured in thelisting were side by side twin beds, in reality, bunk beds were providedwhich are not easy to get into in your later years. Stove, microwave andfridge did not work. Property was under renovation and not only werethere construction workers making an immense amount of noise by 7am, theentire property was a mud bath, deck was separated from the condo makingit unusable, exposed nails and loose railings on the stairs leading upthe property. This property is unsafe for use. The worst part by far isthat after providing booking.com with pictures and videos of all theissues we experienced, the property was not willing to budge and issueany refund or credit at all.

Wonderful
Traveller Type: Business Traveler
  : Great place in a convenient location. We loved how close it was to biking and hiking trails!
  : This third floor unit might be hard for some who don't do stairs well, but it worked great for us.

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type:
  : False advertising. The property we booked was for Shadow Run #303. Even the pictures were for #303. However, we were given unit #305 because we were told we selected the "2bed Holiday Home Option." If a customer selects this option, they will STILL see pictures for unit #303. I tried it. This is false advertising and we are extremely disappointed in the belittling way the matter is being handled. The neighbors below unit 305 are very nice. The place is easy to find. And it is much more run down than unit #303 from the pictures. Most terrible experience I've had through booking.com. But the property that handles it is Vacasa. Stay away from them.

Good
Traveller Type: Family with Young Children
  : location
  : I wish it had a broom so I could clean up a/c or ceiling fans would be nice

Disappointing
Traveller Type:
  : I wish snap travel gave me the full amount I would be paying. I tried cancelling and they wouldnt let me.

Pleasant
Traveller Type: Family with Young Children
  : Location
  : It was a bit dirty in some places and some things were broken. It would of been nice to have an additional fan.

Very Good
Traveller Type: Traveling as Couple
  : Very nice space! Comfortable furnishings, nice decor, convenient oqwasher/dryer in suite. Wifi good. TV streaming apps and sound system or speaker system (cant remember which we had) was good quality and many streaming options. Kitchen had all the basics for meal prep although we ate out most meals.
  : 3 flights of stairs was alot and there is no elevator. Everytime we left the condo we had difficulty getting the.lock to engage.