Mountain Villas Polana

Policies

WiFi is available in the hotel rooms and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
Children up to and including 3 years old stay for € 5 per person per night when using an existing bed.
Children from 3 years old to 15 years old stay for € 20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please inform Mountain Villas Polana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
A damage deposit of EUR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Please note that check-in takes place at Pension Polana, Horny Smokovec 14, 062 01 Vysoke Tatry. Please note that a refundable deposit will be charged for the keys.