Gloria Hotel - All Inclusive

Wonderful
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Great location, food was delicious.Clean and tidy old style hotel
  : Rooms too small

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : very good meal service, quite diversified and sufficient products....very good pool....very helpful staff
  : the bathroom could have been better arranged

Very Good
Traveller Type: Family with Young Children
  : I liked everything in Gloria hotel. Also, location to the beach around 7 minutes by walk.
  : The staff in the dining room was unfortunately not hospitable.

Fair
Traveller Type: Family with Young Children
  : Good swimming pool, access to the water slide in the nearby hotel, close to the beach & a couple of lovely staff - a reception names Dimitri (hope spelt right) and a cleaning lady serving floor one during my stay, one with dark curly hair tied in a pony tail!
  : The food was terrible, Im not a fussy eater but food was greasy, recycled between lunch and dinner, very poor selection, breakfast always the same choice, during lunch and dinner I couldnt get butter for my toast ; the hotel is very outdated, feels very 90s, cleaning lady kept it clean but certain things just need to be updated to get the dirty out! The free bed was a sofa bed that could break any minute. Bar closes at 10pm and if you dont make it touch luck even if you queued for the last half an hour. Staff hardly ever smiled, apart from few staff members (receptionist Dimitri and lovely cleaning lady) very disappointing that you dont feel welcome! Staff seem overworked and thats probably the reason why. its totally the fault of the management of the hotel that seems inflexible and unwelcoming! There is no porter at night time so God love the young girls on the reception if trouble ever started! Animators for kids were there at times but activities were very limited (uno, jigsaws, colouring, water ball play), shout out to Sofia who was probably the smilies one there, knowing all the kids by their name and working with whatever limited resources she had.

Fair
Traveller Type:
  : These are reviews from 20+ friends combined. The rooms - they arent that bad, some of my friends had problems with power plugs, tv, air conditioning etc but they fixed the issues.Swimming pool - I cannot complain about that, they let you use the pool from the hotel accross the street that have some slides and also they close the pool at midnight where at Gloria they close it at 6pm.
  : The cleaning - they were taking the used towels if you would put them on the floor and thats about it. Without replacing the towels and when you would ask they would give you beach towels. Reception - One older lady in reception is always angry and is not helpful at all. The other younger ladies and the guy on night shift are actually nice.The food - some of it was terrible, you can only chose from 5 dishes, they add a lot of condiments and spices and for the children is hard to eat that.. we stayed a week and they never had chips or pizza or something like that. One day the rice, being reused, was bad , you could smell it went bad and was slimey. I have nothing against reusing food and mix it with something else.. but I dont think they store it properly and it goes bad and they still serve it. The fish one day wasnt even cleaned properly inside. Car park - they dont offer at the hotel. Right in front of the hotel there is a parking but is expensive and not monitored. Very close to the hotel there is a big one with 10 leva a day, its with barrier and security guy. The resort is close to Golden Sands so if you want some night life and crowded places you can go there - taxi costs 15 leva day time, 25 leva evening and 40 night time from the hotel.

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : Friendly staff, nice swimming pool and most of the meals nice and tasty, especially baked fresh water fish, superb, we couldn't have enough of it, hopefully will be served again next year. Good water slides just opposite hotel to be used in the afternoon.
  : Bathrooms needs a bit improvement but ok for a short stay

Very Good
Traveller Type: Family with Young Children
  : The price is good compared to other hotels.
  : The food is not fresh sometimes and the hot water machine doesnt work well in the lobby bar.