Arroyo Vista Inn

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler
  : Nice and friendly people there.

Very Poor
Traveller Type: Traveling as Couple
  : The host contacted us the day before to let us know we would not be able to stay at the original location we had booked due to repair issues. She let us know that there was another hotel we could stay at which she booked for us. We arrived to find a mold infested room that was completely inhabitable. We were left to have to search for a place to stay on our own.
  : The hotel the host booked for us was mold infested.

Wonderful
Traveller Type: Family with Young Children
  : Gorgeous location. Great breakfast.
  : Terrace outdoor furniture a bit dirty.

Good
Traveller Type: Business Traveler
  : The room was very comfortable and I slept well every night. Everything felt very clean. I could occasionally hear other guests in the room below, but most guests were quiet and respectful so it wasn't a big issue. Wifi worked well. Room was more updated than the photos on booking.com (laminate floors replaced the carpet) which was a nice plus.
  : Communication could be improved upon a little. The place has a self-service feel, though the innkeepers are reachable by text or phone if you need them. Improvements could include a welcome email (that shared the door code for easy check-in -- this seemed to be their standard practice, but I didn't receive the email for some reason). Also, since innkeepers are not around as much, a self-service area for restocking items like toilet paper or tissues yourself would have been nice, as I didn't want to disturb the innkeepers via phone late at night. Only other unfortunate thing is I tried to get breakfast one morning, but no one came out after 10 minutes so I left. I would have loved to try the breakfast, but not knowing how quickly I'd be served made me choose more reliable restaurant options as I was on a set schedule for work. Many others seemed to enjoy the breakfast though, so this may have been a rare circumstance.

Very Good
Traveller Type: Business Traveler
  : Absolutely stunning location. Perfect to explore Alhambra and Pasadena from instead of cookie cutter hotels. Just charming. Self check in. Historic and lovely site. We will be back. Breakfast was terrific in just marvelous dining room . Really a wonderful place to stay
  : An addenda. I was not offered a receipt for the payment , so i asked for one from the Inn. Turns i was charged $18 for breakfast. Breakfast is included in the room charge according to website. So i asked for a refund. I did NOT get a response from Inn. So i disputed the overcharge on my credit card.I standby my review above of the property , but i will add that you need to get a receipt for all charges associated with the Inn

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type:
  : Breakfasts were quite good Room was comfortable and as described Plenty of hot water!
  : Should have described the access driveway - very steep, narrow, such that we would not navigate it after dark which impacted our dinner plans. Also the advertised wine and cheese each evening did not happen. The front door was locked earlier than we were told.

Wonderful
Traveller Type: Traveling as Couple
  : A very cozy and beautiful house on a little hill (quite).We booked without breakfast, so we cant say anyting about that.Our Window was broken, and after we told the owner, they fixed it the same day - very kind!

Wonderful
Traveller Type: Traveling as Couple
  : Excellent location, had a slight problem on the first night. Quickly resolved by the Hostess of the property..Thank you.
  : Nothing to mention