Station House cafe bar and rooms

Wonderful
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Traveling as Couple
  : In a convenient location for the purpose of our visit.
  : Unfortunately, the room offered to us on the day was totally unsuitable for use by my disabled wife ( 85 years). Upon arrival we found all rooms are above ground and only accessible by an external, metal fire escape. There is no lift or accessible stairway inside the building. My wife, who suffered a stroke in recent years, cannot walk unaided more than a few steps and cannot climb any stairs. Richard, the proprietor, said that he couldnt offer a refund at the time even though he appreciated the room offered was unusable by my wife and I (91 years). He referred us back to booking.com for redress, but it is not clear how to do this. Most disappointing we were not offered a refund on the spot. I suspect I shall have to go through a small claims court to get my money back.

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Friendly staff and nice ambiance.
  : The bedroom was very cold when we arrived around 5pm. The central heating was not turned on at all during our stay and we only have the benefit of a small plug in electric radiator which was inadequate given the size of the room and high ceiling. The bathroom was cold so not comfortable getting ready. The mattress needed replacing too. The room was clean and the guest lounge was a nice touch but again very cold.

Very Good
Traveller Type: Traveling as Couple
  : Convenient location, and a lovely place with squeaky-clean rooms, and a lovely common room for continental brekky and perhaps some pool. Love having access codes rather than keys for me to lose. Cafe downstairs is lovely should you require sommat more substantial, and all the staff are lovely. Even the ones that aren't my sister :) Thanks so much!
  : Only downside was our mattress, and - only if the place is fully booked - there's not enough hot water to go around for morning showers.

Fair
Traveller Type: Traveling as Couple
  : The continental breakfast was disappointing. No evidence that any member of staff had been near it. The hot drink provision was very basic. We did not bother. The location was fine for coming from a ferry and choosing to spend the following day on Dartmoor.
  : The fridge in the room was noisy and disturbed out night's sleep. The noisy electric water waste machine meant that we could not flush the loo during the night. Absence of any member of staff throughout out time there. We were told to make contact with the caf from 9 a.m. We had vacated our room by then!

Wonderful
Traveller Type: Traveling as Couple