Rösjöbaden Camping & Stugby

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : The accommodation that we booked was the largest of the three glamping tents that the site offers. The actual glamping tent is a new addition to the site and was very nice.
  : ALL of the facilities offered were not available.On arrival we noticed the mini golf was just starting to be built. Reception were not welcoming at all, just handed a basket of old dirty glasses and plates. It was apparent then that we were basically staying whilst the site was being prepared for the upcoming season.After checking in we then found out that the restaurant / cafe was still closed from last year. The site shop was also closed so no where whatsoever to buy food. I then had to drive 3km to the nearest supermarket. When I got there I rang the reception to check that the BBQ facilities were available to which they told me to check by the beach?? I then said that you must know if we can grill on-site without checking as I was 3km away and didn't want to buy meat and then find there was not anywhere to cook it (disposable grills are now banned from being sold so not an option either). The reception could not answer that simple question so I ended up buying yogurts and cold tapas.The waterslide looked like it had not been used for years. It was boarded up and the pool at the bottom was black.The canoes were chained up and covered in dust from the previous year.Later on after realising it would be cold for my children during the night, I went to reception to ask for a heater and found they were closed. So from 19.00 there was nobody on site to help with anything at all.In the morning we were happy to pack and get back home. I enquired in reception about all of the facilities that were advertised but not available. Their response was that they do not book out the glamping tents directly until the start of the high season which was starting in June. That explained a lot. So I obviously contacted booking.com to explain the situation and of course asked for some sort of compensation as it wasn't just a few things not available but all of them.