Quality Airport Hotel Stavanger

Good
Traveller Type: Business Traveler
  : The place was only a few minutes from the airport, and had a good breakfast.
  : Some of the rooms are really far from the reception, which can be a problem if you are carrying luggage. The more distant rooms seem older and worn out. Cleanliness was not the best.

Wonderful
Traveller Type:
  : lot of variety
  : nothing

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Family with Young Children
  : Breakfast had a large variety of foods would be able to meet everybodies tastes. Best part of our (short) stay.
  : The bed was awful very basic with little thought for comfort. It was also very low so I had difficulty getting in and out. Only 1 pillow, no more stored in the room.

Pleasant
Traveller Type: Business Traveler
  : the fornitures in the hotel seems to be quite hold. Opening the wardrobe the handle remained in my hand. In 4 stars hotel i expect the breakfast includes a capuccino, while i was forced to buy it at the reception. The ratio between quality and price of the restaurant is quite low

Good
Traveller Type: Business Traveler
  : Great location in relation to the airport and where I needed to be. With regards to staff, the restaurant staff were fabulous. I can not say the same about the staff I encountered at the front desk.
  : Prior to checking in an email was sent to me with a questionnaire to fill in so that I could check in before arrival. Seeing as I was arriving at the hotel past midnight, I did this. I filled it all in and gave card details as requested. I still went to check in on arrival at around midnight and when I woke 8 hours later I had an email receipt informing me of a charge of my stay. I had already pre-paid for my stay when I booked. The hotel charged me again. No warning was given when I arrived that this would happen and it should not happen anyway as I had already paid for the room. When I went down to the desk in the morning I was met with a frosty reception and no apology was given. It was implied that it was MY fault as I had given a different card upon the email check-in than that from which I pre-paid!! My fault! Then I was told it was also because of the recent change to the 'booking in system'. I could not believe the cold reception and the implication that it was my fault as well as another set of excuses!! NOWHERE did it say in the email check-in that you had to use the same card throughout the stay - which is nonsense. It was a business stay booked under a business card and I used my personal card for check-in. Mistakes happen, but the manner it was dealt with was POOR. Especially for front of house. It really put me off my stay. I was refunded but no apology was given and I was left feeling ashamed that it was my fault. It wasn't. Don't bother being efficient and following all their pre-check-in process. Just check in at the desk.

Pleasant
Traveller Type:

Disappointing
Traveller Type: Business Traveler
  : Location and lunch buffet
  : Very dirty beds header felt down on the linen of the bed.Very disgusting!No cappuccino and hot milk included in the breakfast

Very Good
Traveller Type: Business Traveler
  : Breakfast is good.
  : nil.