Fairfield Inn & Suites by Marriott Smithfield

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : Location was great. Convenient to outlet mall next door and about a half hour from Goldsboro.
  : Rooms were dated. TVs were old, no USBs. Breakfast ended at 9:30, but stopped being restocked well before then, so we largely missed it.

Poor
Traveller Type: Family with Young Children
  : The cleanliness of the hotel was a plus. The food was pretty good. It was very convenient to the shopping area which is always good. It was actually in walking distance but it was too hot to walk so we drove instead.
  : I didn't like fact that I booked through Booking.com and paid for it through Affirm and I get there and I had to pay for one of the rooms myself. I am also paying the entire balance through Affirm. I really hate that it's so easy to take money from people like that. Very disappointing and I won't be using Booking.com anymore.

Pleasant
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : Breakfast was great. Decent selection.
  : Booked this hotel because it had a pool. But of course it was under maintenance. So was really disappointed to find that out after we checked in.

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple
  : Right next to Outback
  : No very clean. TV was way too small. Wish the coffee maker was better

Poor
Traveller Type: Family with Young Children
  : The hotel was very well-located, close to all our points of interest
  : The hallmark of this business line is service as a value proposal, but sadly, our experience at this hotel fell far short of that expectation. Throughout our weekend stay, our room went uncleaned, and when we asked for fresh towels, we were directed to the counter to collect them ourselves. To add to our dismay, when we checked out and requested a couple of hours to store our luggage, the front desk attendant curtly refused, allowing only a single hour due to our completed checkout. One might anticipate a certain level of goodwill with the Marriott name attached, but this hotel stands as a stark exception, and outlier. I cannot recommend it, and as a customer I strongly urge Marriott to reassess their license agreement from a customer's perspective with this hotel.

Very Good
Traveller Type: Family with Young Children
  : You cannot beat the location. Its centralized to the best things Smithfield has to offer.
  : The price and bed.

Disappointing
Traveller Type: Family with Young Children
  : I like that it was close to everything.
  : The beds were horrible. We had a small child running above our room. Our room had a smell to it. And there was a pen in the corner which indicated to me the room wasn't cleaned well. Not worth the money.