Le Patio de Sophie

Pleasant
Traveller Type: Solo Traveler
  : Lovely, romantic suite which was perfect for what we wanted.
  : Main TV reception was so poor as to make it almost unusable (for some reason the second, smaller TV in the bedroom had good reception). The wifi connection was agonisingly slow until about 11pm which was presumably when most people in the hotel stopped using it. At 8am on the day we were leaving someone started drilling into the wall adjacent to our bedroom meaning that we couldn't have the lie-in we wanted as it was so loud.

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : too hard to get to due to being on a closed pedestrian street and not easy to find
  : Getting our baggage from the vehicle to the hotel and up the steep stairs to our room

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : charming, quirky, central
  : Step down into the room (Citadel room) and step down to the bathroom area, dangerous.Information about parking is misleading. Booking.com claims there is free parking at the hotel, but there isnt . The hotel is situated in a narrow, mainly pedestrian, street where there is no parking. The hotel says it has a garage for a car, requiring reservation, and this is chargeable. There are car parks in the town, if you can find a space (it was very busy when we arrived) - some are nearer to the hotel than others, some are free, some are payable .

Very Good
Traveller Type: Traveling as Couple

Poor
Traveller Type:
  : In the end, not a lot. We had several significant issues. But the owner was defensive in her responses rather than simply apologising for them and taking responsibility for the problems. We appreciated her offer of a free breakfast to try and smooth things over but it was too little, too late.
  : Very disappointed in our stay here. Would not return or recommend. We booked from the info presented by their entry on booking.com and their reviews but clearly had a very different experience to everyone else. They say there is parking - there isnt. You find your own in the side streets or small car parks around the town. Wed asked for a dinner booking for 1900 or 1930. They replied and said their restaurant was not open but they had booked us dinner at a nearby good restaurant they recommended. On arrival we discovered our booking was for 2000. They suggested arriving early and asking. When we did arrive at the restaurant, we were told that Sophie had CANCELLED our reservation THE DAY BEFORE! We were very upset and had to trawl around the town with a little help from the hotel receptionist to find somewhere else in the pouring rain. Instead of eating at one of the top rated restaurants in the town, we were taken to the one that was rated 39 out of 39 in Sisteron. One of our 4 meals was inedible, but the others were OK, service was slow. At 10pm when we got back to the hotel, we discovered that the Wi-Fi in our room did not work - no signal at all from the suggested network. There was also a very questionable stain on one of the curtains. Finally, we were in a top floor room. I had not realised there was no air-con but that was my mistake. There were fans in the room, but we could not have the ceiling fan on without the light on. Floor fan was noisy. To have the windows open, there was lot of street noise, including the middle of the night - bins and street cleaning. There are a lot of stairs and they are quite uneven. This hotel overpromises and underdelivers. Just dont bother. I like supporting independent businesses but would never go back to this one.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : We had a large comfortable room in this ideally located hotel close to restaurants and a stroll away from the Citadelle. The breakfast was very nice.
  : The stairs and lack of a lift