Apartamentos Bluettravel Parador 1

Poor
Traveller Type:
  : Location
  : The first big issue it was that we werent given the apartment weve rent, the bedrooms werent made, there wasnt toilet paper, there wasnt enough kitchen utensils for everyone, from broken doors to chairs we couldnt count the amount of things broken in the house. We understand the need to make money but services is the minimum to make a good stay. For sure, super expensive for an horrible experience.

Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Traveling as Couple
  : We reserved this apartment the same day of our arrival in Sierra Nevada. We checked the photos, but we didnt understand upfront why the photos look good but the booking.com rating is quite low compared to how it looks
  : After booking we received a confirmation email in Spanish, not our language. From this email we understood this following times and amount for late check in:21:00h hasta 22:30h: 15.22:35h hasta: 01:00: 30.01:05h hasta las 03:00h: 50.We decided to arrive for 30 eur extra late because we had a late dinner. The small information how we have to apply for late checking was so unclear in Spanish we didnt get that.When arriving at the hotel we called the phone number on the door. Someone picked up and was really unfriendly. Rude saying we cannot sleep there and that we have to call Booking.com this was not his problem. Call disconnected, it was -10 degrees outside and no other hotel available in town. We slept in a parking garage on a bench. We never experienced such a rude treatment. We understand why rating is low, host is extremely unfriendly and unfair. Booking contacted the hotel but they refused to give my money back so I paid for nothing.

Very Poor
Traveller Type: Family with Young Children
  : The apartment wasnt the same as the picture Very untity