Hotel Azur Siofok

Pleasant
Traveller Type: Traveling as Couple
  : It smelt nice and nice day staff
  : aircon was not working. We had our room swapped and the AC was still not working. Rude staff at night time. i was also charged over 100 for the room swap that was only for the last night! Half of facilities was closed.

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Solo Traveler
  : Very central location. Main hotel areas are very modern and recently refurbished. Spa is amazing with multiple saunas and pools of different temperatures. There is a nice private beach too. Breakfast and dinner have limited offer, but are relatively healthy compared to rest around Balaton - though it would be nice to have few more healthy salads or similar options.
  : The heating & AC system in my room was broken, the staff knew about it and did nothing, so basically there was strong heating constantly on in my room. WiFi around the pool has poor signal and often disconnects. There were not even basic drinks included for dinner, not even water. While the general areas are refurbished, there are lots of side areas that are a mess, with displaced old items lying around. I think for this cost and rating, it should not be the case. The stuff constantly speaks in Hungarian even after hearing I'm clearly a foreigner (but, they were overall friendly).

Poor
Traveller Type: Family with Young Children
  : location
  : The price/performance ratio is very poor, check in at 14:00 and check out at 10:00. There is no access to the swimming pool after check-out.

Very Poor
Traveller Type: Business Traveler
  : Staff, staff, staff. 500 Euro was stolen from my room, they did not want to confirm that my car is at their parking so I had to run away from the place as it could be stolen too. The service quality at reception is low, I asked them to manage the problem with stolen money with the cleaning service because I wanted the hotel and staff to avoid problems with police and it was me to ask many times at reception and send mails without response! The food in restaurant is horrible, fat and monotonous. I wonder about standards of managing this place. Bad experience

Good
Traveller Type: Family with Young Children
  : indoor and outdoor pool, playground for children, stuff was really friendly
  : the indoor pool area needs an upgrade, lots of the tiles are missingfood is really poor not on a 4* leveloverpriced for what you get

Very Good
Traveller Type: Family with Young Children
  : Breakfast good quality and tasty, but not enough options for gluten-free or lactose-free diet (hotel confirmed that it will accommodate this request) Rooms were very nice and clean - renovated including renovated bathrooms. Great facilities- indoor and outdoor pool. Also nice and clean
  : Room keys did not work for one of our rooms. Had to ask twice at the reception to fix it. One room was missing towels. No phone in the rooms to contact reception. Would like more variety at breakfast. Needs to have a separate section for gluten- free diet options.

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple